Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Ramon

Pearsall

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Business Development Manager

Bert Ogden Mazda
01.2025 - 07.2025
  • Developed relationships with potential clients to enhance brand visibility and drive sales growth.
  • Assisted in creating targeted marketing strategies to attract new customers and increase engagement.
  • Collaborated with sales team to identify market trends and inform product offerings, improving customer satisfaction.
  • Conducted competitor analysis to refine business strategies and maintain competitive advantage within the market.
  • Utilized CRM tools for tracking interactions, enabling personalized communication with prospects and existing clients.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Reached out to potential customers via telephone, email, and in-person inquiries.

Account Specialist

Western Shamrock Finance
05.2023 - 11.2024
  • Managed client inquiries and provided timely solutions to enhance customer satisfaction.
  • Assisted in processing account transactions, ensuring accuracy and compliance with company policies.
  • Coordinated communication between clients and internal teams to streamline service delivery.
  • Supported account management by maintaining up-to-date records and documentation systems.
  • Resolved discrepancies in accounts through meticulous review and follow-up actions.
  • Participated in training sessions to develop skills in account management software tools and systems.
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Set up new customer accounts and updated existing profiles with latest information.

Sales Manager

James & James Formalwear
08.2020 - 05.2023
  • Developed sales strategies to enhance market penetration and customer engagement.
  • Trained and mentored junior sales staff to improve team performance and productivity.
  • Analyzed market trends to identify opportunities for business growth and product development.
  • Conducted regular sales performance evaluations to ensure targets were consistently met or exceeded.
  • Established strong relationships with key clients, fostering loyalty and repeat business opportunities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Shift Manager

Pizza Hut
09.2018 - 08.2020
  • Supervised daily operations, ensuring adherence to company policies and safety standards.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Conducted inventory management, optimizing stock levels to reduce waste and costs.
  • Coordinated shift schedules, balancing labor needs with business demands effectively.
  • Resolved customer complaints promptly, maintaining high service quality and satisfaction levels.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Nail Tech

Pearsall High School
Pearsall, TX
06-2022

Skills

  • Team leadership
  • Business development and planning
  • Customer service
  • Sales and marketing
  • Team collaboration
  • Mentoring and coaching
  • CRM management
  • Goals and performance
  • Strategic planning

Timeline

Business Development Manager

Bert Ogden Mazda
01.2025 - 07.2025

Account Specialist

Western Shamrock Finance
05.2023 - 11.2024

Sales Manager

James & James Formalwear
08.2020 - 05.2023

Shift Manager

Pizza Hut
09.2018 - 08.2020

Nail Tech

Pearsall High School

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