Victoria Raneri
Recent Cybersecurity Associate Degree graduate with a strong interest in HOA and property management, bringing nearly two years of full- and part-time work experience gained while attending college and after graduation. Eager to apply strong organizational, administrative, customer service, and technology skills in an HOA property management environment. My cybersecurity education provides an additional technical foundation for working with property management software, protecting sensitive resident and property information, troubleshooting technology-related issues, and supporting secure and efficient operations. Personal accomplishments include upgrading and troubleshooting my own computer with the assistance of AI, developing hands-on technical problem-solving skills and the ability to diagnose, repair, and maintain systems independently.
Work History
Sales and Service Associate
1 Year 3 Months- Assist customers and groups as cashier, floor attendant, gift shop manager, and assist occasionally as needed in the café. Balance the cash drawer. Ensure occupancy limits are adhered to.
- Hired prior to opening and assisted in opening the business.
- Helped grow sales by providing stellar customer service.
- Contributed to the high 4.5 Google rating.
- Interactive VR gaming center with an indoor playground for youngsters, a gift shop and Firebird Café serving a limited menu of food and bottled drinks. Located in the Northwoods Plaza shopping center at 76th Ave. North. Interactiveexperienceunleashed.com
Maintenance
5 MonthsConducted inspections of condo exteriors, floors, and lobbies. Assisted with identifying maintenance needs in common areas. Supported quality assurance efforts through detailed reviews.
Monitored waste levels and executed timely removal of trash from full receptacles.
Maintained cleanliness and order of pool area to enhance user experience.
Monitored and verified that all vehicles remained on designated property to maintain operational integrity.
Backroom Associate
10 Months- Unloaded trucks and organized and stocked merchandise including clothes, shoes, jewelry, handbags, etc.
- Installed prices and security tags as needed.
- Added price tags when there were none and corrected price tags that were wrong, resulting in higher sales.
- Large department store selling a wide variety of merchandise. Located at Inlet Square Mall. Belk.com
Education
Associate Degree - Cybersecurity
- Cybersecurity Courses
- Cisco Trouble Shooting
- Cybersecurity Capstone
- Implementing & Admin Windows Directory Serv
- Python Programming Logic and Design
- Special Topic in Computer Technology
- IT and Data Assurance
- Cisco Router Configuration
- Computer Forensics
- Information Systems Security
- Programming Logic and Design
- Linux Network Application
- Fundamentals of Voice Over IP
- Linux Essentials
- Advanced Cisco Router Configuration
- Digital Forensics
- Health Information Networking
- Internet and Firewall Security
- Cisco Internetworking Concepts
- School Labs
- Analyzed logs and documented security findings and routed into computers.
- Award – Digital Art Contest
- GPA: 3.11 GPA
Skills
CREDENTIALS
Certification
M100 Certification - HOA