Victoria Reyes
Salt Lick,KY
Summary
Caring and compassionate Nursing Assistant provides thorough clinical, customer service and communication skills. Adaptable to quickly learn new concepts and skills. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Marshalls
Morehead, KY
11.2024 - Current
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Helped customers find specific products, answered questions, and offered product advice.
Customer Service Cashier
Cookout
Morehead, KY
06.2023 - 07.2024
- Greeted customers and provided friendly customer service
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Handled Cash transactions accurately and efficiently.
- maintained clean and organized work environment
Customer Service Cashier
Wingstop
Panorama City, California
09.2022 - 06.2023
- Greeted customers and provided friendly customer service.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Balanced cash drawers at the end of each shift.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Complied with all health and safety regulations while performing job duties.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Assurance Learning Academy
San Fernando, CA02-2023
Skills
- Task prioritization
- Reading comprehension skills
- Goal oriented
- Reliable and punctual
- Adapt to diverse groups
- Excellent people skills
- Professional demeanor
- Relationship building
- Teamwork and collaboration
- Conflict resolution
- Calm demeanor
- Problem-solving skills
- Listening skills
- Superb time management
- Privacy and confidentiality
- Staff assistance
- First aid and CPR
- Infection control
- Compassionate care
- Personal care assistance
- Clinical skills
Languages
Spanish
Limited
Certification
SRNA Certification
License Number : 4032934
Original Issue Date : 12/21/2024
Timeline
Sales Associate
Marshalls
11.2024 - Current
Customer Service Cashier
Cookout
06.2023 - 07.2024
Customer Service Cashier
Wingstop
09.2022 - 06.2023
High School Diploma -
Assurance Learning Academy