Karlie Flowers
CTS- Chickasaw Travel Stop
Sherman,TX
2
years of professional experience
Dedicated sales associate with expertise in cash handling, customer service, and inventory management. Proven ability to enhance customer experiences and maintain store standards.
Work History
Sales Associate
7 Months- Assisted customers in locating products and addressing inquiries to enhance the shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Processed transactions efficiently using point-of-sale (POS) systems, ensuring accuracy in cash handling.
- Supported inventory management by restocking shelves and conducting regular stock checks.
- Collaborated with team members to execute promotional events and maintain store standards.
- Provided product knowledge to customers, assisting them in making informed purchasing decisions.
- Monitored customer feedback to identify areas for service improvement and implement solutions.
- Adapted quickly to changing priorities during peak hours, maintaining high levels of service quality.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Sales Associate
2 Months- Assisted customers with product selection and inquiries to enhance shopping experiences.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Maintained cleanliness and organization of sales floor for optimal product visibility.
- Collaborated with team members to restock shelves and manage inventory effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
2 Months- Processed customer orders efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced cash register at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of drive-thru area to enhance customer experience.
- Collaborated with team members to streamline order fulfillment during peak hours.
- Adapted quickly to changing menu items and promotions, ensuring up-to-date information for customers.
- Monitored inventory levels of drive-thru supplies, communicating needs to management proactively.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
Education
High School Diploma
Skills
POS system operation
Cash handling
Inventory control
Problem solving skills
Multitasking strength
Analytical skills
Goal-oriented
Conflict resolution
Customer service
Flexible availability
Team collaboration
Relationship building
Complex Problem solving
Flexible schedule
Verbal/written communication
Sanitation practices
Task prioritization
Cleaning techniques
Inventory tracking
Policy adherence
Friendly and outgoing
Customer engagement
Task prioritization
Timeline
Sales Associate
CTS- Chickasaw Travel Stop
06.2018 - 01.2019Read More
Sales Associate
Walmart
03.2017 - 05.2017Read More
Cashier
Chicken Express
01.2017 - 03.2017Read More
Gainesville Highschool
High School Diploma
Read More