Victoria Riskibaeva
Philadelphia,PA
Summary
Dynamic business administration graduate skilled in elevating customer service standards and driving sales growth. Proficient in customer service, shipping logistics, and sales with a track record of exceeding targets. Known for exceptional communication, operational efficiency, and adept problem-solving in fast-paced environments. Eager to leverage diverse expertise to fuel company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
OPERATIONS SPECIALIST
RTA Cabinet Supply LLC / CabinetSet.com LLC
01.2021 - Current
- Handle customer complaints and resolve issues
- Coordinate logistics
- Process orders accurately and efficiently
- Maintain accurate records of customer interactions, orders, and transactions using computer systems and spreadsheets
- Prepare and submit monthly tax filings for the company
- Recognized for outstanding performance in handling customer inquiries and resolving issues promptly
- Received commendation for exceptional multitasking skills and maintaining high-quality customer service standards during peak periods.
FRONT DESK RECEPTIONIST
Enigma Medi Spa & Laser Center
11.2019 - 03.2020
- Handled appointments
- Managed phone calls
- Greeted clients
- Handled sensitive customer information.
Education
Associate of Arts - Business Administration
BUCKS COUNTY COMMUNITY COLLEGE
Newtown, PA05.2024
Skills
- Problem-Solving
- Analytical Skills
- Customer Service
- Communication
- Logistics Management
- Adaptability
Certification
Foundations of Software Testing and Validation, 01/2024, 02/2024, An online non-credit course authorized by University of Leeds and offered through Coursera
Languages
Russian
Native or Bilingual
Timeline
OPERATIONS SPECIALIST
RTA Cabinet Supply LLC / CabinetSet.com LLC
01.2021 - Current
FRONT DESK RECEPTIONIST
Enigma Medi Spa & Laser Center
11.2019 - 03.2020
Associate of Arts - Business Administration
BUCKS COUNTY COMMUNITY COLLEGE
Foundations of Software Testing and Validation, 01/2024, 02/2024, An online non-credit course authorized by University of Leeds and offered through Coursera
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