Summary
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Rivas

Vado ,NM

Summary

Dynamic and detail-oriented receptionist with proven expertise at Tax Master, excelling in customer service and appointment scheduling. Bilingual communicator adept at resolving client issues and enhancing office efficiency through meticulous data entry and clerical support. Committed to maintaining confidentiality and fostering a welcoming environment for all visitors.

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in sales associates role.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Work History

Receptionist

Tax Master
05.2024 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

High School Diploma -

Gadsden High School
Anthony,NM
05-2025

Skills

  • Customer service
  • Appointment scheduling
  • Data entry
  • Office administration
  • Communication skills

  • Time management
  • Telephone skills
  • Bilingual
  • Inventory management
  • Call answering and routing

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Receptionist

Tax Master
05.2024 - 08.2024

High School Diploma -

Gadsden High School
Victoria Rivas