Victoria Rodriguez
Montgomery,AL
Summary
Skilled in processing transactions, handling cash, and using registers. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Fast learner to rapidly grasp new processes and technical information.
Overview
6
6
years of professional experience
Work History
Guest Service Representative
Department Of The Air Force
MONTGOMERY , Al
11.2022 - Current
- Organized special requests such as wake up calls, extra pillows, cribs.
- Tracked inventory levels of supplies needed for front desk operations.
- Performed daily cashiering duties including balancing accounts at end of shift.
- Answered incoming calls from guests seeking reservations or general information.
- Handled payment processing and provided customers with receipts and proper bills and change.
Real Estate Agent
Camelot Property Management
Prattville, AL
04.2023 - 08.2024
- Scheduled and attended weekly appointments with clients.
- Responded promptly to client inquiries via phone or email.
- Prepared comparative market analysis to estimate properties' value.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
Marketing Representative
GEICO
MONTGOMERY , AL
07.2021 - 06.2022
- Distributed advertising and marketing collateral to store locations.
- Traveled from store to store to promote services.
Insurance Consultant
GEICO
Montgomery, AL
12.2019 - 07.2021
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Conducted annual reviews of existing policies to update information.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Retail Sales Associate
OFFICE DEPOT
MONTGOMERY , AL
07.2019 - 12.2019
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Education
High School Diploma -
Prattville High School
Prattville, AL05.2019
Skills
- Effective Customer Service
- Excellent Written and Verbal Communication
- Computer Proficiency and Microsoft Office
- Exceeding Customer Expectations
- Positive Attitude and Energetic
- Data Entry and Database Software
- Emergency response
- Language proficiency
- Cash handling experience
Languages
Spanish
Timeline
Real Estate Agent
Camelot Property Management
04.2023 - 08.2024
Guest Service Representative
Department Of The Air Force
11.2022 - Current
Marketing Representative
GEICO
07.2021 - 06.2022
Insurance Consultant
GEICO
12.2019 - 07.2021
Retail Sales Associate
OFFICE DEPOT
07.2019 - 12.2019
High School Diploma -
Prattville High School