Victoria Roe
Denham Springs,LA
Summary
Driven leader with proven expertise in customer service and employee development, honed as Salon Manager at Fantastic Sams Cut & Color and Owner of The Car Shop. Excelled in optimizing operations and resolving issues, enhancing customer satisfaction and fostering strong community reputation. Skilled in decision-making ans problem-solving, achieving significant business improvements.
I am looking for a change of employment so that I can spend more time with my children. I currently work every weekend which leaves no time. I know I have no experience in your field but if you give me a chance I will not let you down.
Overview
6
6
years of professional experience
Work History
Salon Manager
Fantastic Sams Cut & Color
Walker, LA
10.2018 - Current
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Managed cash flow, business transactions, banking, and accounting processes.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
Owner
The Car Shop
Zachary, LA
02.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- My husband currently oversees day to day running of the business I stepped away to work on my own.
Education
Cosmotology -
Denham Springs Beauty College
Denham Springs, LA12.2017
Skills
- Customer Service
- Employee Development
- Decision-making skills
- Problem-solving skills
Timeline
Salon Manager
Fantastic Sams Cut & Color
10.2018 - Current
Owner
The Car Shop
02.2018 - Current
Cosmotology -
Denham Springs Beauty College