Victoria Rosario Olivo
Orlando,FL
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development.
Overview
11
11
years of professional experience
Work History
Assitan Manager
Arbys Resturant
Orlando, FL
12.2017 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Front Desk Receptionist
Hampton Inn By Hilton
Orlando, FL
05.2016 - 11.2017
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Manufacturing Operator
Medtronic
Juncos , Puerto Rico
01.2013 - 05.2014
- Maintained accurate records of production output and quality inspections.
- Performed daily maintenance on machines, including cleaning and lubrication.
- Ensured all safety protocols were followed at all times during operation of machinery.
Education
High School Diploma -
Newark High School
Newark, NY06-2000
Skills
- Workforce Management
- Strategic Planning
- Staff Development
- Staff Training and Development
- Performance Evaluations
- Guest Relations
- Office Organization
- Cash Handling
- Customer Service
Languages
Spanish
Professional
English
Professional
Timeline
Assitan Manager
Arbys Resturant
12.2017 - Current
Front Desk Receptionist
Hampton Inn By Hilton
05.2016 - 11.2017
Manufacturing Operator
Medtronic
01.2013 - 05.2014
High School Diploma -
Newark High School
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