Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Victoria Schleis

Papillion,NE

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Spaghetti Works
Ralston, NE
05.2024 - Current
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Server

Guy Fieri
Council Bluffs, IA
09.2023 - 07.2024
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Dog Playroom Attendant

Come Sit Stay
Omaha, NE
08.2022 - 08.2023
  • Followed health and safety regulations set forth by local authorities.
  • Responded promptly and appropriately to any accidents or injuries that occurred in the playroom area.
  • Kept records of attendance, incidents, medical issues or concerns reported by parents and guardians.
  • Interacted with parents and guardians to provide information about the services provided by the facility.
  • Participated in staff meetings related to program policies, procedures and goals.
  • Ensured cleanliness and order of playroom environment at all times.
  • Managed difficult situations calmly while maintaining a safe environment for all participants.
  • Organized materials and equipment needed for daily activities.
  • Enforced rules to teach good manners and maintain safe environment.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Maintained safe play environment.
  • Kept records of daily observations and information about activities, meals served and medications administered.

Education

Certificate - Phlebotomy

Phlebotomy Training Specialists
Omaha, NE
07-2024

Medication Aide

Nebraska Methodist College
Omaha, NE
04-2024

High School Diploma -

Thomas Jefferson High School
Council Bluffs, IA
05-2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Professional Appearance
  • Infection Control
  • Venipuncture
  • Blood collection
  • Sanitation and sterilization
  • Hemoglobin Testing
  • Patient Care
  • Patient support
  • HIPAA Compliance
  • Communication abilities
  • HIPAA
  • Medical terminology knowledge

Certification

BLS certification

Accomplishments

National Career Readiness Certificate

Affiliations

Reading

Taking my dog for walks

Spending time with family

References

References available upon request.

Timeline

Server

Spaghetti Works
05.2024 - Current

Server

Guy Fieri
09.2023 - 07.2024

Dog Playroom Attendant

Come Sit Stay
08.2022 - 08.2023

Certificate - Phlebotomy

Phlebotomy Training Specialists

Medication Aide

Nebraska Methodist College

High School Diploma -

Thomas Jefferson High School
Victoria Schleis