Hard-working, experienced Business Owner focused on giving my all in everything I do. Dedicated to delivering the highest quality service to every client I encounter. Honest, reliable, personable and conscientious.
Overview
30
30
years of professional experience
Work History
Business Owner
Fairy Goth Mother Auctions
Fleming Island, FL
09.2012 - Current
Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Created and implemented marketing and advertising strategies for strategic growth and to support company's revenue goals.
Monitored current trends and attended trade-shows to view and purchase apparel and accessories for resale in my business.
Negotiated with vendors to acquire products at discounted price, saving thousands of dollars.
Kept up-to-date on all regulatory changes affecting business operations.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Managed 10 to 50 customer inquiries per day by answering questions on available stock and product performance.
Provided organizational leadership and established business vision to achieve sales, profit, and revenue goals for consignment fashion, perfume, and accessories store.
Recruited and trained one team member staff to perform daily business functions.
Salon Manager
Super Cuts
Orange Park, FL
10.1996 - 06.2000
Promoted to leadership position after working 6 months as a stylist.
Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
Managed all areas of salon operations, including appearance, performance and sales of products.
Enforced safety procedures in accordance with facility policies and government regulations.
Placed inventory orders, monitored shelf stock and tracked expenses.
During tenure, hired, developed and managed assistant managers, stylist and support staff.
Scheduled employees and sent home employees when business was slow, keeping payroll expenses to a minimum.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Consulted with customers to understand needs and recommend professional hair services.
Arranged, shaped, trimmed and colored hair to achieve desired effect.
Cross-sold and up-sold new haircare products.
Addressed customer problems quickly and according to service standards.
Consistently recognized by management for providing superior customer service.
Licensed Hairstylist
Supercuts
Orange Park, FL
04.1995 - 10.1996
Maintained relationships with many long-term clients while handling up to 15 walk-in appointments daily.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Operated cash register and credit card machine to receive payments daily.
Cut and styled natural, artificial, colored or textured hair.
Sanitized workstations and salon equipment to reduce chance of infection.
Washed, colored, cut, dried and styled hair for 15+ clients each day.
Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
Employed variety of hair style techniques, including curling and straightening on over 15 daily customers.
Examined hair texture and condition to determine appropriate treatment for over 15 daily customers.
Educated all daily guests on proper hair care to sell salon grade shampoo/conditioner/styling products and increase salon product revenue by 25%.
Designed contemporary new styles for people of all ages and maintained 100% customer satisfaction rating.
Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
Washed, conditioned, cut and styled hair for daily clients and maintain high levels of customer satisfaction.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Treated customers to extra services such as shampooing and head massage to promote loyalty.
Recommended products to customers to meet current needs or resolve specific concerns.
Education
Cosmetologist - Cosmetology Education
Rickey's Beauty Careers
Orange Park, FL
03.1995
Skills
Cleanliness and sanitation
Guest relations
Training staff
Cash management experience
Problem resolving
Revenue generation
Latest hair trends
Compliance knowledge
Fast learning
Safety awareness
Day-to-day operations
Stock maintenance
Loss prevention
Recruitment and hiring
Perform well in high-demand, fast-paced environments