Victoria Seal
Bella Vista,Arkansas
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Walton Life Fitness Center
Bentonville, AR
11/29/23 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Explained policies and procedures to visitors.
- Scheduled appointments and maintained and updated appointment calendars.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted visitors entering establishment to determine nature and purpose of visit.
Assistant Teacher
Mustard Seed Learning Center
Bentonville, AR
01.2022 - 11.2022
- Assisted classroom teacher in developing and implementing lesson plans.
- Provided individualized instruction to students who needed additional assistance.
- Supervised small group activities.
- Helped maintain a safe and orderly learning environment.
- Encouraged positive behavior with rewards and incentives.
- Assisted in planning field trips and special events such as assemblies or performances.
- Created weekly newsletters for parents detailing upcoming events and activities.
- Provided one-on-one help to struggling students during study hall sessions.
- Organized instructional materials, bulletin boards, displays, and demonstrations.
Camp Counselor
Camp War Eagle
Rogers, AR
05.2019 - 09.2022
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Conducted pre-camp orientation sessions for new campers and parents.
- Assisted in developing weekly lesson plans for various age groups.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Enforced safety rules while supervising high ropes course activities such as zip lining and rock climbing walls.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
- Inspected cabins daily to verify cleanliness standards were met according to health regulations.
- Led nightly devotional services for spiritual growth opportunities for all campers.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05-2019
Skills
- Guest Relations
- Front Office Management
- Customer Service
- Spreadsheet tracking
- Appointment Scheduling
- Telephone Etiquette
- Verbal and written communication
- Time Management
- Work Prioritization
- Problem-solving skills
Timeline
Assistant Teacher
Mustard Seed Learning Center
01.2022 - 11.2022
Camp Counselor
Camp War Eagle
05.2019 - 09.2022
Front Desk Receptionist
Walton Life Fitness Center
11/29/23 - Current
High School Diploma -
Bentonville High School
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