Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Sherwood

San Diego,CA

Summary

Dynamic professional with a proven track record in customer service and safety, exemplified during my tenure at Skydive Hawaii, Go Jump and Flying Wahine. Adept at multitasking and team collaboration, I ensured 100% accident-free deployments as a Parachute Packer. Committed to excellence, I prioritize attention to detail and effective communication to enhance client satisfaction in everything from serving in the restaurant industry to aviation.

Overview

11
11
years of professional experience

Work History

Ground Crew

Flying Wahine
01.2021 - 03.2025
  • Provided exceptional customer service to passengers during boarding, disembarking, and any necessary assistance throughout their time at the airport.
  • Collaborated with team members to address aircraft maintenance issues promptly, reducing downtime between flights.

Parachute Packer

Go Jump America
06.2023 - 11.2024
  • Safely repackacked tandem parachutes, (25,000 +) ensuring 100% accident free deployments for all tandem and sport skydives.
  • Mitigated risk factors associated with parachute malfunctions through strict adherence to established guidelines during inspection and packing procedures.
  • Maintained high-quality standards for all parachute equipment, ensuring customer satisfaction and trust.
  • Enhanced teamwork by providing support, guidance, and assistance to new packers as needed.

Parachute Packer

Skydive Hawaii
04.2017 - 06.2023
  • All the same duties as listed for Go Jump America

Server

Stormys Gastropub
01.2018 - 03.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Pool Server

The Modern Honolulu
09.2015 - 08.2018
  • Enhanced customer satisfaction by providing prompt and attentive service to poolside guests.
  • Increased beverage sales through effective upselling techniques and personalized recommendations.
  • Balanced multiple tasks simultaneously, ensuring seamless service during busy periods at the pool area.

Teaching Assistant

University Of Hawaii At Manoa
01.2014 - 12.2015
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.

Education

Bachelor of Arts - Women’s Studies

University of Hawaii At Manoa
Honolulu, HI
12-2016

Skills

  • Attention to detail
  • Multitasking
  • Team collaboration
  • Adaptability and flexibility
  • Effective communication
  • Safety procedures
  • Task prioritization
  • Conflict resolution
  • Time management

Timeline

Parachute Packer

Go Jump America
06.2023 - 11.2024

Ground Crew

Flying Wahine
01.2021 - 03.2025

Server

Stormys Gastropub
01.2018 - 03.2021

Parachute Packer

Skydive Hawaii
04.2017 - 06.2023

Pool Server

The Modern Honolulu
09.2015 - 08.2018

Teaching Assistant

University Of Hawaii At Manoa
01.2014 - 12.2015

Bachelor of Arts - Women’s Studies

University of Hawaii At Manoa

Similar Profiles

CREATE PROFILE
Victoria Sherwood