Victoria Sifuentes
San Antonio,TX
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Schilos Delicatessen. Proven ability to engage guests and enhance dining experiences through suggestive selling and menu memorization. Recognized for maintaining high standards in a fast-paced environment while training new team members effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Schilos Delicatessen
San Antonio, TX
01.2024 - 04.2026
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu offerings and service protocols.
- Managed cash transactions accurately, ensuring proper handling of payments and receipts.
- Adapted quickly to high-pressure situations during peak dining hours, ensuring smooth operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Security
Cerberus Security
San Antonio, TX
10.2022 - 12.2022
- Monitored security systems to ensure facility safety and compliance with regulations.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to incidents, documenting findings for further analysis.
- Assisted in training new staff on operational procedures and safety protocols.
Server
I-10 Icehouse
San Antonio, TX
03.2022 - 12.2022
Server
Tiffany’s Cabaret
San Antonio, TX
06.2021 - 10.2022
- Recommended daily specials and menu items, enhancing overall sales performance.
- Built rapport with regular customers, fostering a welcoming atmosphere and repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Team Member
Whataburger
San Antonio, TX
08.2017 - 06.2018
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently while adhering to safety and sanitation guidelines.
- Assisted in training new team members on operational procedures and company standards.
- Maintained cleanliness and organization of dining area to enhance customer experience.
Carhop Server
Sonic
San Antonio, TX
04.2017 - 08.2017
- Delivered high-quality food and beverage service to customers in a fast-paced environment.
- Operated point-of-sale system for accurate order processing and payment handling.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
Medical Billing And Coding
Southern Careers Institute
TX04.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Suggestive selling
Certification
TABC and FOOD HANDLERS
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Server
Schilos Delicatessen
01.2024 - 04.2026
Security
Cerberus Security
10.2022 - 12.2022
Server
I-10 Icehouse
03.2022 - 12.2022
Server
Tiffany’s Cabaret
06.2021 - 10.2022
Team Member
Whataburger
08.2017 - 06.2018
Carhop Server
Sonic
04.2017 - 08.2017
Medical Billing And Coding
Southern Careers Institute