Victoria Sisouvong

• Showcasing creativity by styling/arranging outfits on the mannequins and creating eye-catching displays that showcased products.
• Maintained a clean and organized sales floor to enhance customer experience: folding, sweeping, and taking care of "go-backs."
• Participated in inventory management, including tagging clothing and labeling shoes boxes.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Built relationships with customers to encourage repeat business: addressing concerns promptly and providing a welcoming store environment.

Picking:

• Accurately picking customer orders according to specified guidelines and standards.
• Inspecting items for quality and accuracy, making sure that only defect-free products are shipped to customers.
• Maintaining good physical endurance to perform tasks that require standing, walking, lifting, and moving heavy packages for 10+ hours.
• Utilizing warehouse management systems and barcode scanners for inventory management.
• Identifying and resolving operational issues or obstacles to contribute to a seamless workflow.

Quality Control:

• Conducted regular quality checks on outgoing shipments to ensure compliance with standards.
• Collaborated with team members to meet daily productivity targets and deadlines.
• Promoted a positive workplace culture that fostered teamwork among employees while emphasizing individual accountability for achieving operational goals.
• Verified timely completion of tally sheets, slot changes, shuttle transfers and warehouse paperwork.

New Hire Trainee:

• Assisted in training new employees on safety protocols and operational procedures.
• Presented a strong, positive attitude to aid in the motivation of new hires.
• Showcased patience and attentiveness to ensure a strong set of trained employees.

• Speaking with customers in person and over the phone in regards to taking/placing orders.
• Attentive to detail in order to operate smooth and steady flowing shifts including: packing and labeling delivery orders, refilling water, noting customer allergies, memorizing the menu for lunch/dinner.
• Preparing the space for opening and closing including: folding cloth napkins, taking down/putting up chairs, cleaning the tables, sweeping/mopping to maintain a clean environment, restocking sauces/beverages/takeout containers.