Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
PetSmart
06.2022 - Current
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Answered product questions using knowledge of sales and store promotions.
Intern
Pathways
09.2021 - 06.2022
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Science - Health And Human Services
University At Buffalo
Buffalo, NY
05.2025
Associate of Science - Mental Health Assistant,Substance Abuse Counseling
Erie Community College
Buffalo, NY
01.2023
Skills
Problem-Solving
Teamwork and Collaboration
Interpersonal and Social Skills
Creative and Resourceful
Timeline
Customer Service Cashier
PetSmart
06.2022 - Current
Intern
Pathways
09.2021 - 06.2022
Bachelor of Science - Health And Human Services
University At Buffalo
Associate of Science - Mental Health Assistant,Substance Abuse Counseling