Victoria Smith
Oxford,MI
Summary
At Kroger I was taught exceptional multitasking that I was able to take with me to Bitter Toms. I have learned how to give guests the most pleasant time while also learning how to work efficiently with others and have great team collaboration. Memory retention is also something I will take with me thanks to these jobs.
Overview
3
3
years of professional experience
Work History
Server
Bitter Toms
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties to make sure the restaurant was in perfect shape for the following shift.
- Answer phone calls to take carry-out orders or answer questions for customers
- Bussed and reset tables to keep dining room and work areas clean.
Barista
Bean And Benny
07.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made baked goods and different types of coffees using different machines.
- Cleaned counters, machines, utensils, and seating areas daily.
E-Commerce Clerk
Kroger
10.2021 - 09.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Worked with computer systems to process all of the information
- Answer customers questions over the phone
Education
High School Diploma -
Oxford High School
Oxford, MI05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Order Accuracy
- Supply Restocking
- Suggestive Selling
- Beverage Preparation
- Food sales and promotion
- Memory retention
Timeline
Server
Bitter Toms
09.2023 - Current
Barista
Bean And Benny
07.2023 - 02.2024
E-Commerce Clerk
Kroger
10.2021 - 09.2023
High School Diploma -
Oxford High School
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