Victoria Stevens
Las Vegas,NV
Overview
6
6
years of professional experience
Work History
Server
Nightmare Cafe
02.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Hostess
Outback Steakhouse
04.2020 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Security Officer
University Of Nevada, Las Vegas
01.2020 - 04.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Receptionist
Aura Infrared Spa
03.2019 - 10.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Server
Flower Child
04.2018 - 09.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Arts - Psychology
University of Nevada - Las Vegas
Las Vegas, NV08.2023
Skills
- Exceptional customer service
- Guest Engagement
- Memory retention
- Safe Food Handling
- Menu Memorization
- High-volume dining
- Toast POS
Timeline
Server
Nightmare Cafe
02.2023 - 03.2024
Hostess
Outback Steakhouse
04.2020 - 08.2023
Security Officer
University Of Nevada, Las Vegas
01.2020 - 04.2022
Receptionist
Aura Infrared Spa
03.2019 - 10.2019
Server
Flower Child
04.2018 - 09.2018
Bachelor of Arts - Psychology
University of Nevada - Las Vegas