Overview
Work History
Education
Skills
Timeline
Generic

Victoria Stevens

Las Vegas,NV

Overview

6
6
years of professional experience

Work History

Server

Nightmare Cafe
02.2023 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Hostess

Outback Steakhouse
04.2020 - 08.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Security Officer

University Of Nevada, Las Vegas
01.2020 - 04.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Receptionist

Aura Infrared Spa
03.2019 - 10.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Server

Flower Child
04.2018 - 09.2018
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Bachelor of Arts - Psychology

University of Nevada - Las Vegas
Las Vegas, NV
08.2023

Skills

  • Exceptional customer service
  • Guest Engagement
  • Memory retention
  • Safe Food Handling
  • Menu Memorization
  • High-volume dining
  • Toast POS

Timeline

Server

Nightmare Cafe
02.2023 - 03.2024

Hostess

Outback Steakhouse
04.2020 - 08.2023

Security Officer

University Of Nevada, Las Vegas
01.2020 - 04.2022

Receptionist

Aura Infrared Spa
03.2019 - 10.2019

Server

Flower Child
04.2018 - 09.2018

Bachelor of Arts - Psychology

University of Nevada - Las Vegas

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Victoria Stevens