Victoria Stockwell
Portland
Overview
16
16
years of professional experience
Work History
Server
Little Tap House
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Adhered to proper food handling procedures and safety guidelines
- Kept up with fast-paced environments
Server
Owl & Elm
07.2023 - 01.2024
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Direct Support Professional
John F Murphy Homes
10.2008 - 01.2010
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Education
GED -
Poland Regional High School
Poland, ME06.2006
Skills
- Strong work ethic
- Exceptional customer service
- Memory retention
- Team collaboration
- Task oriented
- Great time management
Timeline
Server
Little Tap House
09.2023 - Current
Server
Owl & Elm
07.2023 - 01.2024
Direct Support Professional
John F Murphy Homes
10.2008 - 01.2010
GED -
Poland Regional High School