Victoria Szklarczyk
Carol Stream,IL
Summary
Courteous and warm with exceptional personal and customer service talents. Demonstrated to quickly learn and effectively apply new knowledge and skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Detail-oriented team player with strong organizational skills.
Overview
5
5
years of professional experience
Work History
Service Advocate
Target
11.2023 - Current
- Supported team members, fostering a collaborative and productive work environment.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
- Enhanced client retention through exceptional service delivery and proactive communication.
Before School Babysitter
Katie Diebold
02.2022 - Current
- Communicated positively with children and guardians.
- Organized and cleaned up the dining space after the children ate breakfast
- Prepared healthy, age-appropriate snacks and meals.
- Made sure the kids had everything in their backpacks and were ready for the school day
Caregiver
Susan Jepsen
05.2021 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built a strong relationship with the client to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
Soccer Referee
Self Employed
08.2019 - Current
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
Education
Bachelor of Science - Accounting
Southern New Hampshire University
Hooksett, NH04.2024
Associate of Applied Science - Accounting
College of DuPage
Glen Ellyn, IL12.2021
High School Diploma -
Glenbard North High School
Carol Stream, IL05.2019
Skills
- Decision-making skills
- Customer Service Background
- Complaint Handling
- Complex Problem-Solving
- Active Listening
- Relationship Building
- Assertiveness
Timeline
Service Advocate
Target
11.2023 - Current
Before School Babysitter
Katie Diebold
02.2022 - Current
Caregiver
Susan Jepsen
05.2021 - Current
Soccer Referee
Self Employed
08.2019 - Current
Bachelor of Science - Accounting
Southern New Hampshire University
Associate of Applied Science - Accounting
College of DuPage
High School Diploma -
Glenbard North High School
Similar Profiles
Tavin JacobsenTavin Jacobsen
Service and Engagement Team Leader at TargetService and Engagement Team Leader at Target
Paige CampbellPaige Campbell
Style Sales Associate at TargetStyle Sales Associate at Target
Kelsey PenningtonKelsey Pennington
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
Athena CoffeyAthena Coffey
Warehouse Associate at TargetWarehouse Associate at Target
Dhifaf HusseinDhifaf Hussein
Home Care Aide at Assyrian national council of IllinoisHome Care Aide at Assyrian national council of Illinois