VICTORIA THEDFORD
Maywood
Summary
To utilize my experience and skills to provide professional service and assist a well-established organization in achieving its goals and maintaining its high standards in a challenging and rewarding position.
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
49
49
years of professional experience
Work History
Medical Receptionist
Englewood Cardiology
Englewood, New Jersey
01.2014 - 01.2026
- Checked out patients following appointments and ensured accurate documentation
- Scheduled follow-up visits, diagnostic testing, and procedure appointments
- Assisted patients with front-desk inquiries and provided clear, courteous support
- Well versed with epic systems
- Manage cancellations, rescheduling, and waitlists.
- Helped maintain smooth daily workflow in a busy cardiology practice
Temporarily Unemployed – Home Care
01.2010 - 01.2014
- Provided full-time home care for my mother who was suffering from cancer.
Medical Records Chart Coordinator
Englewood Orthopedic Association
Englewood, New Jersey
01.2006 - 01.2010
- Coordinated medical patient charts into electronic database system
- Set up charts for clinical patients
- Assisted patients with Workers’ Compensation applications
- (Laid Off)
Childcare
01.1995 - 01.2006
- Provided full childcare for nephew, including daily care and developmental support
Administrative Assistant to CEO/President
TL Krup Transportation
Teaneck, New Jersey
01.1992 - 01.1995
- Managed all administrative functions
- Coordinated interoffice communications
- Produced monthly sales and expense reports
- Maintained general records and financial logbooks
- Fielded customer information requests
- (Company closed)
Administrative Assistant
Enterprise Marketing
Hackensack, New Jersey
01.1989 - 01.1992
- Provided administrative support for two managers
- Analyzed and prepared cost and sales data
- Created sales presentation materials
- Monitored warehouse inventory
- Handled customer service requests
Medical Records Coordinator
Englewood Hospital
Englewood, New Jersey
01.1977 - 01.1989
- Coordinated patient and family services, including hotel, conference center, and food service arrangements
- Maintained hospital medical charts
- Logged admission cards
- Prepared legal correspondence
Education
High School Diploma -
Teaneck High School
Teaneck, New Jersey01.1975
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
Timeline
Medical Receptionist
Englewood Cardiology
01.2014 - 01.2026
Temporarily Unemployed – Home Care
01.2010 - 01.2014
Medical Records Chart Coordinator
Englewood Orthopedic Association
01.2006 - 01.2010
Childcare
01.1995 - 01.2006
Administrative Assistant to CEO/President
TL Krup Transportation
01.1992 - 01.1995
Administrative Assistant
Enterprise Marketing
01.1989 - 01.1992
Medical Records Coordinator
Englewood Hospital
01.1977 - 01.1989
High School Diploma -
Teaneck High School