Victoria Tilly
Charlotte,NC
Summary
Versatile and highly skilled restaurant professional with over 7 years of diverse experience ranging from upscale fine dining to casual eateries. Expertise in customer service, wine knowledge, private event coordination, and shift leadership. Adept at delivering exceptional dining experiences and managing various restaurant operations, demonstrating adaptability and excellence in a range of culinary environments.
Overview
5
5
years of professional experience
Work History
Server / Shift Leader
Triangle Char And Bar
Charleston , SC
2015.04 - 2017.04
- Excelled in a high-volume setting, consistently managing multiple tasks and responsibilities under pressure, while maintaining high standards of service.
- Managed shift operations, including opening and closing duties, and supervised junior staff.
Server/ Shift Leader
Boccis Italian Restaurant
Charleston , SC
2014.08 - 2015.08
- Mastered an extensive menu of Italian dishes and wine pairings, effectively communicating and recommending options to enhance the dining experience.
- Coordinated and executed private events, from initial planning to final execution, ensuring a seamless and exceptional guest experience.
- Performed opening and closing duties such as counting money, cleaning equipment, stocking shelves.
Server
Hudson's On the Docks
Hilton Head Island , SC
2014.05 - 2014.08
- Delivered top-notch service in a waterfront seafood restaurant, providing knowledgeable recommendations on seasonal seafood dishes.
- Demonstrated extensive wine knowledge, pairing wines with dishes to enhance the dining experience, and increase sales.
- Assisted in training new servers, imparting knowledge of wine pairing, menu details, and service standards.
Server
Bonefish Grille
Hilton Head Island , SC
2013.05 - 2013.08
- Provided exceptional service to guests, including personalized recommendations based on their preferences and dietary restrictions. Maintained a high level of guest satisfaction through attentive and proactive service.
Server Assistant
CO
Charleston , SC
2012.05 - 2013.05
- Experienced in the unique challenges and opportunities associated with launching a new upscale dining establishment.
- Developed extensive knowledge of the restaurant's gourmet Vietnamese menu, including authentic pho, banh mis, and spring rolls.
Education
Bachelor of Science - International Business
College of Charleston
Charleston, SC2015-05
Skills
- Wine Knowledge
- Customer Service
- Team Player
- Multitasking
- Private Events
- Professional Demeanor
- High-volume dining
- Reliable and Responsible
Timeline
Server / Shift Leader
Triangle Char And Bar
2015.04 - 2017.04
Server/ Shift Leader
Boccis Italian Restaurant
2014.08 - 2015.08
Server
Hudson's On the Docks
2014.05 - 2014.08
Server
Bonefish Grille
2013.05 - 2013.08
Server Assistant
CO
2012.05 - 2013.05
Bachelor of Science - International Business
College of Charleston
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