Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Timeline
Generic

Victoria Vargas

Raleigh,NC

Summary

I strive to never stop learning and always put my best foot forward in everything I do because I know my work matters. I pride myself on my adaptability skills and my ability to turn constructive criticism into elevated service and quality. I am always looking for ways to upgrade my skills in all trades and I look forward to adding to my repertoire.

Overview

7
7
years of professional experience

Work History

Leasing Consultant

Bell Partners Inc
06.2022 - Current
  • I currently work as a leasing consultant under Bell Partners Inc
  • I started out as a floating leasing consultant for West Village in Durham and Atlas Durham.
  • I am now currently a full-time leasing consultant in Bell.
  • My job duties include administrative tasks
  • Guide morning meetings
  • Touring prospects around the property
  • Handling resident complaints
  • Scheduling work orders
  • Generate leases
  • Renewal generation
  • Transfer leases
  • Plan resident events
  • Network with neighboring businesses
  • I manage the social media for the property
  • I also have assisted in assistance community manager duties such as generating renewal batches, running checks, small balances, filing evictions, AME, collections, adjusting ledgers, quicks charging, etc.

Customer Service Supervisor

Dicks Sporting Goods
06.2021 - 05.2022
  • I was a customer service supervisor because of my experience in retail and cash office
  • I oversaw running the front end and the associates on the floor
  • Administering manager numbers to associates
  • Department recovery and closing cash office
  • Cash office includes counting down tills, creating the deposit, safe counting and handling all cash in the store.

Key Holder

PetPeople
08.2020 - 05.2021
  • My job entitled greeting and pursing customers as they enter the store within 30 seconds of them entering
  • I asked in depth questions to educate and guide people on pet nutrition and answer any questions they have to the best of my ability.
  • I was trained on pet nutrition and body language in this role.
  • I was responsible for checking in deliveries and stocking shelves, backstock, tag items and close the facility
  • Our job is to make every customer who enters the store to feel appreciated and satisfied with advice we offer.
  • I handled all money, reports and data entry while I was on shift while also providing guidance to sale associates on my team.

Office Associate

Food Lion
09.2019 - 07.2022
  • I transferred from one Food Lion to another and got a higher position in my store because of my two years of customer service experience
  • In this position I closed the store
  • Run the customer service desk which included handling lottery, sending money through Western Union and conducting money orders
  • I also counted tills, closed the facility and manage the front end and all associates on my shift.

Cashier

Food Lion
12.2017 - 06.2019
  • I oversaw checking customers out in a timely and efficient manner and ensuring they found everything they needed during their shopping trip that day
  • I was also customer lead when there was not one designated for that day
  • Front faced items, did restock and ran items back that were perishable.

Education

Fine Arts -

Wake Technical Community College
05.2021

Skills

  • Customer service
  • Yardi Voyager/elevate
  • Renewal generation
  • Experience with eviction filings and process of evictions
  • Experience with collections and Hunter Warfield
  • CRM
  • Leasing
  • Cash handling experience
  • Data entry
  • Extensive knowledge with Outlook and Microsoft systems
  • Ledger reading
  • Manual and system check running
  • Adaptive
  • Quick learner
  • Animal handling
  • Pet nutrition
  • Attentive
  • Management/Supervisor skills
  • Detail oriented
  • Rent Cafe
  • Social media management
  • Leadership skills
  • Filing experience

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved making it to the 3+ Million Dollar Club with the TAA by completing leasing with accuracy and efficiency.

Awards

2 Million Dollar Leasing Club with TAA

Timeline

Leasing Consultant

Bell Partners Inc
06.2022 - Current

Customer Service Supervisor

Dicks Sporting Goods
06.2021 - 05.2022

Key Holder

PetPeople
08.2020 - 05.2021

Office Associate

Food Lion
09.2019 - 07.2022

Cashier

Food Lion
12.2017 - 06.2019

Fine Arts -

Wake Technical Community College

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Victoria Vargas