Detail-oriented host skilled in effective communication and time management. Proven ability to manage reservations and train new staff, contributing to a welcoming environment and exceptional guest experiences.
Overview
2
2
years of professional experience
Work History
Host
Osteria Romana
Monroe
01.2022 - 04.2024
Greeted and seated guests in a welcoming manner.
Managed reservation system to optimize seating arrangements.
Provided menu information and answered guest inquiries promptly.
Coordinated with kitchen staff for timely food delivery.
Trained new hosts on operational procedures and customer service standards.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Took reservations over phone and in person.
Assisted other departments when needed such as bussing tables or delivering food orders.