Open To Work
Victoria Vaughan
Towns County
Blairsville,GA
Work Preference
Job Search Status:
Open to workDesired start date:
2 weeks noticeDesired Job Title
Receptionist/Accounts ReceivablesMedical Biller and CoderWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation:
Blairsville, GAGainesville, GAOpen to relocation:
NoImportant To Me
Career advancementWork-life balanceWork from home optionHealthcare benefitsPaid sick leave401k matchSummary
Detail-oriented professional with over five years in customer service and office operations. Expertise in managing high call volumes, coordinating schedules, and processing transactions. Strong communicator with a focus on multitasking in fast-paced environments. Committed to team success and delivering prompt, professional service.
5
Years of experience
Work History
E911 Dispatcher
1 Year 4 Months- Dispatched Fire, Ems, and Law to incidents in a timely manner.
- Collected and relayed critical information, ensuring accuracy and efficiency in emergency response.
- Collected, documented, and relayed critical information accurately and efficiently.
- Monitored multiple communication systems and radio channels simultaneously.
- Dispatched Fire, EMS, and Law to incidents, ensuring timely response to emergencies.
- Demonstrated strong multitasking, confidentiality, and decision-making skills.
- Built trust with callers during stressful situations while following strict protocols and procedures.
- Worked effectively in a fast-paced environment requiring quick thinking and attention to detail.
- Maintained precise records of calls and dispatch activities, supporting effective incident management.
Receptionist
6 Months- Greeted and assisted visitors, ensuring a positive first impression and smooth entry experience.
- Answered, screened, and directed phone calls appropriately.
- Managed front desk operations, including visitor logs and appointment scheduling, to facilitate efficient office flow.
- Maintained calendars and coordinated daily office operations to support team productivity.
- Provided administrative support, including data entry, filing, and correspondence.
- Assisted with office supply inventory and ordering.
- Ensured security procedures were followed for visitors and staff.
Receptionist/Accounts Receivables
4 Months- Greeted clients and managed front desk operations.
- Answered and routed incoming calls professionally.
- Scheduled appointments and managed correspondence to ensure efficient operations.
- Processed customer payments to maintain accurate financial records.
- Generated invoices, statements, and payment reminders.
- Monitored aging accounts and followed up on outstanding balances to enhance collection efforts.
- Reconciled daily transactions and assisted with monthly financial reports.
- Maintained accurate customer and financial records using QuickBooks and Excel.
- Coordinated with clients and internal departments to resolve billing discrepancies.
Receptionist
1 Year- Answered and directed incoming phone calls in a professional and courteous manner.
- Managed company email communications, ensuring timely responses to customer and client inquiries.
- Managed company email communications and responded to customer and client inquiries.
- Scheduled appointments and coordinated communications between clients and team members.
- Assisted office staff and management with various administrative tasks.
- Scheduled appointments and coordinated communications, facilitating effective interactions between clients and team members.
- Ensured accurate record keeping and updated client information in the company database.
- Provided excellent customer service by promptly addressing questions and resolving issues to enhance client satisfaction.
- Assisted with general front office operations to maintain an efficient and welcoming environment.
Education
Highschool Diploma - Health Administration
Medical Billing & Coding Certification - Medical Billing & Coding
Skills
Call management
Customer Service Excellence
Complaint resolution
Scheduling & Appointment Coordination
Data entry
Microsoft Excel
Microsoft Word
Fast-paced multitasking
Time management
Team Collaboration
Problem Solving
Attention to Detail
Communication skills
Relationship management
Accomplishments
- Certified in CPR
- Communications Officer Certification
- Certified in handling TTY Calls for deaf
Timeline
E911 Dispatcher
Towns County
04.2025 - Current
Receptionist
Ford Security
09.2024 - 03.2025
Receptionist/Accounts Receivables
Larry’s Service Co.
02.2024 - 06.2024
Receptionist
Carolina Co-Packing
02.2023 - 02.2024
Vaughan’s Homeschool
Highschool Diploma from Health Administration
North GA Tech
Medical Billing & Coding Certification from Medical Billing & Coding