Victoria Victorian
Lake Charles,LA
Summary
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
Overview
7
7
years of professional experience
Work History
Phlebotomist/Front Desk Medical Receptionist
Hunter McGuire Medical Center
Lake Charles, LA
05.2021 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Key Holder Supervisor
CVS Pharmacy
Lake Charles, LA
03.2020 - 09.2022
- Monitored store performance and identified areas for improvement.
- Recruited, interviewed and trained new key holders.
- Maintained a safe and secure environment within the store.
- Ensured compliance with all company policies and procedures.
- Resolved customer complaints in a timely manner.
- Analyzed weekly sales reports to identify trends or issues.
- Implemented loss prevention measures to protect against theft and fraud.
- Managed employee attendance records and monitored adherence to policy.
- Tracked sales data to ensure accurate inventory levels.
Cashier Supervisor
Rouses Market
Lake Charles, LA
02.2018 - 12.2018
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Developed and implemented new processes to improve customer service and sales efficiency.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Conducted regular audits of register tills to ensure accurate balances were maintained at all times.
- Analyzed daily sales reports to identify any discrepancies or errors in order entry or payment processing.
Education
Phlebotomist Certification - Phlebotomy
Unitech Training Academy - Lafayette
Lafayette, LA06-2021
Skills
- Donor screening
- Medical records handling
- Paperwork Processing
- EMR recordkeeping
- Patient confidentiality
- Specimen Preparation
- Infection Control
- Medical Testing
- Data Entry
- Blood collection
- Venipuncture
- Medical Records Maintenance
- Medical Records Management
- Patient Care
- Sanitation and sterilization
- Patient preparation
Timeline
Phlebotomist/Front Desk Medical Receptionist
Hunter McGuire Medical Center
05.2021 - Current
Key Holder Supervisor
CVS Pharmacy
03.2020 - 09.2022
Cashier Supervisor
Rouses Market
02.2018 - 12.2018
Phlebotomist Certification - Phlebotomy
Unitech Training Academy - Lafayette