Victoria Vidaurre
Portland
Summary
Results-driven office manager with expertise in streamlining operations, enhancing team collaboration, and ensuring compliance. Proven ability to manage schedules effectively and provide exceptional customer service. Adaptable to situations as well as skilled in assisting Health Care provider.
Overview
15
15
years of professional experience
Work History
Office Manager
Amistad Community Health Center
Aransas Pass, TX
11.2021 - 04.2026
- Streamlined office operations to enhance workflow efficiency and reduce procedural delays.
- Managed scheduling, ensuring optimal resource allocation for staff and patient appointments.
- Coordinated communication between departments to improve collaboration and information sharing.
- Developed policies and procedures that improved compliance with healthcare regulations and standards.
- Implemented inventory management systems that reduced waste and ensured adequate supplies for operations.
- Oversaw budget management processes, identifying cost-saving opportunities without compromising service quality.
- Led training sessions to enhance team capabilities in handling office software and patient management systems.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Medical Assistant
Amistad Community Health Center
Corpus Christi, TX
10.2011 - 11.2021
- Assisted in patient intake and documentation processes, ensuring accurate record-keeping.
- Coordinated appointments and managed scheduling to optimize clinic workflow.
- Administered vaccinations and performed basic lab tests under supervision of healthcare providers.
- Supported patient education initiatives, providing information on treatment plans and health maintenance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
High School Diploma -
Gregory Portland High School
Portland, TXMedical Assistant Certification -
Career Center of Texas
Corpus Christi, TXNo Degree -
Del Mar College
Corpus Christi, TXSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Scheduling
- Employee training
- Electronic health records
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Medical supply inventory
- Equipment sterilization
- Fluent in Spanish
Languages
Spanish
Professional Working
Timeline
Office Manager
Amistad Community Health Center
11.2021 - 04.2026
Medical Assistant
Amistad Community Health Center
10.2011 - 11.2021
High School Diploma -
Gregory Portland High School
Medical Assistant Certification -
Career Center of Texas
No Degree -
Del Mar College