Victoria Vilchez
Nesconset
Summary
Detail-oriented Teller with extensive cash handling and customer service experience. Demonstrated proficiency in accounting and finance principles. Strong communication skills and sales experience enhance customer interactions in the banking sector.
Overview
5
5
years of professional experience
Work History
Teller ll
TD Bank
East Northport
12.2024 - Current
- Manage daily financial transactions, including deposits, withdrawals, and payments, with accuracy and confidentiality.
- Provide exceptional customer service, assisting clients with account inquiries, problem resolution, and product information.
- Balance cash drawers, reconcile discrepancies, and maintain compliance with banking policies.
- Support branch operations by coordinating with team members and assisting management with administrative tasks.
Intern
Silverline Visionary Marketing Group
Melville
05.2024 - 08.2024
- Implement comprehensive marketing strategies that align with business goals and objectives.
- Analyze campaign performance, and make data-driven decisions to optimize results.
- Package and promote our client's services to potential customers.
- Provide ongoing support to marketing initiatives, and develop new ideas and strategies as needed.
- Stay up to date with the latest marketing trends, tools, and best practices.
- Promoted to Team Leader in July.
SERVER
The Local
Babylon
04.2023 - 05.2024
- Exercised focus and concentration to keep track of tables and remember orders.
- Used good communication skills to reduce guest dissatisfaction.
- Monitored food and beverage levels to satisfy customer needs.
Intern
Impact Protective Services Inc.
Ridgewood
06.2022 - 07.2023
- Assisted with bookkeeping, including tracking expenses, invoices, and financial records.
- Maintained accurate timekeeping records, and supported payroll preparation.
- Managed scheduling, filing, and correspondence for the office.
- Provided administrative support to supervisors, ensuring smooth daily operations.
SALES ASSOCIATE
AERIE AMERICAN EAGLE
Lake Grove
04.2021 - 02.2023
- Manage all retail duties, including cashier work, restocking and customer communication
- Commended by management for excellent customer communication
SALES CONSULTANT
Lexus of Smithtown
Smithtown
08.2021 - 06.2022
- Adapted to and remained flexible in changing, fast-paced work environment.
- Generated leads and maintained lists of prospective customers.
- Communicated product features, advantages, and benefits to customers.
- Built relationships with prospects to increase sales opportunities.
Education
Associate of Science - Business Administration
Suffolk Community College
Suffolk County, NY12.2025
Skills
- Positive relationship building
- Problem solving
- Closing tactics
- Customer service excellence
- MS Office proficiency
- Sales and marketing strategy
- High-volume environment management
- Administrative support
References
Available upon request.
Languages
- Spanish, Proficient
- French, limited
Personal Information
Relocating to Wilmington
Timeline
Teller ll
TD Bank
12.2024 - Current
Intern
Silverline Visionary Marketing Group
05.2024 - 08.2024
SERVER
The Local
04.2023 - 05.2024
Intern
Impact Protective Services Inc.
06.2022 - 07.2023
SALES CONSULTANT
Lexus of Smithtown
08.2021 - 06.2022
SALES ASSOCIATE
AERIE AMERICAN EAGLE
04.2021 - 02.2023
Associate of Science - Business Administration
Suffolk Community College