Victoria West
Scappoose,OR
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Legacy Good Samaritan Medical Center and Hospital
02.2024 - Current
- Pre Surgery Care Clinic
- Trained and mentored junior staff on patient care procedures and office technologies.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Implemented effective inventory management strategies to ensure consistent availability of essential medical supplies for daily clinic operations.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
In-Home Childcare Provider
Mrs. Torias-Saint Marys
12.2020 - 06.2023
- Provided personalized care and support for children, fostering a nurturing environment.
- Monitored children's behavior and progress, ensuring safety and well-being at all times.
- Communicated effectively with parents about children's daily activities and developmental milestones.
- Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
- Maintained safe environment by keeping watchful eye on children.
- Promoted healthy lifestyles through the preparation of nutritious meals and engaging in regular physical activities with children.
- Managed daily schedules for multiple children, ensuring timely completion of tasks such as homework, chores, and extracurricular activities.
- Monitored behavior of 6 children between 2 and 12 years of age.
Retail Sales Associate
Comcast
12.2016 - 11.2020
- Consistently exceeded monthly sales targets by XX% through effective product knowledge and customer engagement
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions
- Built strong relationships with repeat customers, resulting in XX% increase in customer loyalty
- Maintained accurate inventory records and conducted regular stock checks to prevent out-of-stock situations
- Assisted in the training of new sales associates, providing guidance on company policies and best practices
Certified Nursing Assistant (CNA)
Stafford healthcare
12.2014 - 11.2016
- Provided direct patient care, including assisting with activities of daily living such as bathing, grooming, and dressing
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Assisted in transferring patients from beds to wheelchairs or other mobility devices
- Administered medications under the supervision of a registered nurse or licensed practical nurse
- Maintained accurate documentation of patient care activities and observations
- Collaborated with healthcare team members to develop and implement individualized care plans for patients
- Assisted with feeding patients who required assistance or had special dietary needs
Education
Diploma - Medical Assisting
Concorde Career College
Portland, OR09.2025
Associate of Applied Science - Medical Assisting
Concorde Career College
03.2025
High school diploma - undefined
Scappoose High School
Scappoose, OR06.2012
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Phlebotomy
- Electronic health records
- Phlebotomy techniques
- Specimens collection and processing
- Insurance verification
- Patient scheduling
- Medical terminology
Certification
- CCMA - Certified Clinical Medical Assistant 2024-2026
- CNA - Certified Nurse Assistant
- BLS
- AED/First Aid
- CPR
Timeline
Medical Assistant
Legacy Good Samaritan Medical Center and Hospital
02.2024 - Current
In-Home Childcare Provider
Mrs. Torias-Saint Marys
12.2020 - 06.2023
Retail Sales Associate
Comcast
12.2016 - 11.2020
Certified Nursing Assistant (CNA)
Stafford healthcare
12.2014 - 11.2016
Associate of Applied Science - Medical Assisting
Concorde Career College
High school diploma - undefined
Scappoose High School
Diploma - Medical Assisting
Concorde Career College
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