Victoria Williams
Rocky Ford,CO
Summary
Dedicated Registered Pharmacy Technician with over 8 years of experience providing exceptional support and care to patients. Proven record in implementing processes that improve overall productivity. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Walmart Specialty Pharmacy
12.2022 - 06.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Over saw internal emails and delegated to the proper department
Lead Pharmacy Tech
St. Mary Pharmacy
07.2020 - 11.2022
- Processed, filled, and prepared prescriptions for local delivery using “Pioneer Rx Software”
- Prepared both cold/non-cold shipments using “Shipping Easy”
- Initiated and assisted with prior authorizations
- Resolve insurance issues
- Consultant for specialty medications
- Work closely with doctors to ensure that both their patients and their office received specialty medications such as BCG, HCG, Tri-Mix, and crash cart supplies
- Managed all invoicing for specialty medications using “PinWheel”
- Training in medication compounding
- Assisted with ordering medication and inventory upkeep
- Resolved PDMP rejects
Medical Assistant
Ashlawn Consulting
06.2018 - 07.2020
- Initiate medication prior authorizations
- Enrolled patients in various Patients Assistance Programs
- Assist with E-Prescribing
- Monitor medication refill requests
- Assist with PDMP
- Urine analysis for Suboxone patients
- Works closely with insurance companies and pharmacies to resolve all medication issues
- Appointment setting
- Clerical work
Registered Pharmacy Technician
Wells Specialty Pharmacy
02.2016 - 06.2018
- Assisting patients in person and by phone to resolve various issues
- Handling sensitive personal information
- Prescription processing and filling
- Healthcare and insurance knowledge
- Ordering and receiving prescription drugs and supplies
- Monitored medication inventory such as recalls and expiration dates
- Managed medication deliveries for patients
Graphic Designer/ CSR
The UPS Store
08.2015 - 10.2015
- Shipping/ Receiving
- Graphic consultant/ production
- Finger printing
- Answering phones
- Filing mail
- Copying
- Faxing
Berhs Chocolate Factory
06.2014 - 04.2015
- Produce product such as hard candies and candy bars
- Meet time lines while ensuring proper producers of sanitation and quality control
- Packaging
Graphic Designer, • Client Consultant
Central Florida Sign Pros, Creamery UCF Student Union/ Arena
04.2014 - 06.2014
- Vinyl, masking, weaving, and applying
- T-shirt designs
- Business Cards and flyers
- Design Layouts
- Banners
- Digital printing and laminating
- FlexiSign and Mutoh Printer
- Toppers
Assistant General Manager
08.2013 - 02.2014
- Opening and closing procedures
- Managed a team of 6-8 employees
- Trained new employees
- POS
- Daily ReportsMaintained store by cleaning and stocking
- Designed flyers for fundraisers
- Promotional events
Key Holder/ Cashier
Katie’s Candy Shop, City Walk Orlando
06.2013 - 08.2013
- Night shift key holder
- Reports that include Inventory, Attendance, End of the month, and daily sales
- Maintain store’s appearance
- Providing a fun atmosphere for guests
Manager
Premier Couple Super Store
02.2010 - 03.2013
- Managed a team during the daily opening and closing operation of the retail store
- Delegating tasks to employees such as stocking store supplies
- Setup of Marketing displays in store for customers to view
- Cash handling preparation
- Provided current to previous year sales study reports to CEO
- Manage store inventory and audits
- Submitted vendor purchase orders and completing daily closeout audits to CEO
- Attended promoting events, concerts and wedding shows to promote store
Education
Registration - Pharmacy Technician
Pass Assured
06.2016
Skills
- Managerial Experience
- Confident leadership abilities
- Customer Service
- Clerical work
- Prescription Processing
- POS
- Mac and PC Platform
- Microsoft Suite
- E-Force
- Pioneer Rx Software
- Shipping Easy
- PinWheel
- Strong written and verbal communication skills
- Client Consultant
- Self-motivated
Timeline
Pharmacy Technician
Walmart Specialty Pharmacy
12.2022 - 06.2023
Lead Pharmacy Tech
St. Mary Pharmacy
07.2020 - 11.2022
Medical Assistant
Ashlawn Consulting
06.2018 - 07.2020
Registered Pharmacy Technician
Wells Specialty Pharmacy
02.2016 - 06.2018
Graphic Designer/ CSR
The UPS Store
08.2015 - 10.2015
Berhs Chocolate Factory
06.2014 - 04.2015
Graphic Designer, • Client Consultant
Central Florida Sign Pros, Creamery UCF Student Union/ Arena
04.2014 - 06.2014
Assistant General Manager
08.2013 - 02.2014
Key Holder/ Cashier
Katie’s Candy Shop, City Walk Orlando
06.2013 - 08.2013
Manager
Premier Couple Super Store
02.2010 - 03.2013
Registration - Pharmacy Technician
Pass Assured
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