Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Williams

The Dalles

Summary

Reliable and organized Detention Officer with 7 years of experience. Extensive work with medium to high security adults, juveniles and mental health inmates. Recognized for ability to de-escalate situations and keep a calm demeanor in highly stressful times. Enjoy working with the public and continually looking for ways to make a difference.

Overview

11
11
years of professional experience

Work History

Juvenile Detention Officer

NORCOR
04.2022 - Current
  • I conduct regular and routine security checks of the inmates.
  • I clean, sanitize and take trash out of several areas of the facility.
  • Answer phone calls from the public and answer any questions they may have.
  • If a new intake comes in, I process them and enter their information into our computer system.
  • I attend to feeding, housing and general well-being of the inmates.
  • I write reports and maintain daily logs of inmate activities and behaviors.
  • I handle complaints that inmates have appropriately.

Detention Officer

Tulsa County Sheriff's Office
01.2017 - 02.2022
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Regularly conducted security and sanitation checks.
  • Supervised and controlled behavior of 40-120 inmates.
  • Attended to feeding, housing and physical well-being of inmates.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Processed inmates by taking photographs and fingerprints.
  • Handled complaints that inmates had appropriately

Security Officer

River Spirit Casino
07.2018 - 12.2020
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Permitted entry with escort for approved persons into secure locations.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Patrolled Casino floor to make sure rules were being followed.
  • Escorted employees with money through casino to their destination.
  • Responded to emergencies.

Shift Manager

Subway
05.2013 - 09.2016
  • Trained and mentored new employees to maximize team performance.
  • Was responsible for opening store on time.
  • Made sure all money was accounted for before and after my shift.
  • Handled customer complaints appropriately.
  • Time management, to make sure tasks were completed on time and that co-workers got breaks when needed.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Made sandwiches for customers and rang up orders correctly and efficiently.
  • Encouraged crew, to remind them they were doing great and to keep up morale.

Education

Some College (No Degree) -

Columbia Gorge Community College
The Dalles, OR

High School Diploma -

The Dalles High School
The Dalles, OR
06.2015

Skills

  • Conflict resolution skills
  • Crisis intervention training
  • Emergency Response
  • Security Camera Monitoring
  • Report Writing
  • Verbal and written communication skills

Timeline

Juvenile Detention Officer

NORCOR
04.2022 - Current

Security Officer

River Spirit Casino
07.2018 - 12.2020

Detention Officer

Tulsa County Sheriff's Office
01.2017 - 02.2022

Shift Manager

Subway
05.2013 - 09.2016

Some College (No Degree) -

Columbia Gorge Community College

High School Diploma -

The Dalles High School

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Victoria Williams