Victoria Wilson
Raleigh,MS
Summary
Dedicated Certified Nursing Assistant with a proven track record at Precision Healthcare Agency, enhancing patient wellbeing through compassionate caregiving and meticulous attention to safety protocols. Expert in patient care and CPR certified, I significantly reduced fall incidents, demonstrating reliability and a commitment to excellence in healthcare environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Weems Mental Health
12.2022 - Current
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
Certified Nursing Assistant
Precision Healthcare Agency
03.2018 - 07.2022
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
MS Care Center
04.2016 - 02.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Customer Service Representative
Walmart Shared Services
11.2014 - 02.2016
- Answer calls from customers
- Resolve customers complaints
- Log details into computer system
Education
Associate Of Arts And Sciences - Social Work
Holmes Community College
Ridgeland, MSHigh School Diploma - General Studies
Raleigh High School
Raleigh, MS05.2011
Skills
- Patient care
- Reliability and punctuality
- Meal preparation
- Compassionate caregiving
- CPR certified
Certification
- Adult CPR/AED certification – American Red Cross.
- Certified Nurse Assistant (CNA) - MS Department of Public Health.
Timeline
Direct Care Worker
Weems Mental Health
12.2022 - Current
Certified Nursing Assistant
Precision Healthcare Agency
03.2018 - 07.2022
Certified Nursing Assistant
MS Care Center
04.2016 - 02.2018
Customer Service Representative
Walmart Shared Services
11.2014 - 02.2016
Associate Of Arts And Sciences - Social Work
Holmes Community College
High School Diploma - General Studies
Raleigh High School
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