Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
State Civil Service Qualifications

Martina Victoria Yuzon

KFC Restaurant
Sacramento,CA
1
Language
1
Certification
5
years of professional experience

Reliable and detail-oriented team member with 4+ years of customer service experience in retail. Strong at managing systems, keeping accurate records, and supporting operations while maintaining strong customer relationships. Currently pursuing Medical Billing and Coding certification and building clerical skills in Microsoft 365 for administrative work.

Work History

Sales Associate

10 Months
Ulta | 10.2025 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for additional shifts to support the team during peak periods.

Cashier

4 Years 7 Months
KFC Restaurant | 01.2022 - Current
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Monitored cash drawer for discrepancies and ensured accurate financial reporting.
  • Welcomed customers and helped determine their needs.
  • Assisted customers by answering questions and fulfilling requests.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Education

Medical Coding And Billing

Cosumnes River College | Sacramento, CA | 05.2027

Skills

Customer service
Data entry
Sales reporting
Sales forecasting
Inventory management
Typing speed
Telephone etiquette
Email management
Problem-solving

Certification

  • Career Essentials in Administrative Assistance, LinkedIn Learning - August 2026

Languages

Tagalog
Native or Bilingual

Timeline

Sales Associate

Ulta
10.2025 - CurrentRead More

Cashier

KFC Restaurant
01.2022 - CurrentRead More

Cosumnes River College

Medical Coding And Billing
Read More

State Civil Service Qualifications

Office Assistant (General and Typing) - Eligibility Score: 90% (Valid through July 2028)

Martina Victoria Yuzon