Victoria Zapata
San Antonio,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Patient Care Specialist
Wave Health Care
05.2022 - Current
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Provide monthly assistance with reviewing and confirming supplies needed
- Review insurance coverage and discuss any financial responsibilities families might have.
Billing Supervisor
Retina Associates
03.2021 - 03.2022
- Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
- Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
- Managed the preparation and distribution of customer invoices within strict deadlines, upholding adherence to company policies and client agreements.
Education
Certificate - Medical Information Management
Career Quest
High School - undefined
John F. Kennedy High School
San Antonio, TXSkills
- Experience in the Medical Field
- Communication skills, patient education telephone triage
- Medical Terminology/Anatomy & Physiology
- Insurance billing, typing, 10key by touch, copies, fax
- Bookkeeping, deposits, scheduling, ledger, payroll, superbill
- NDC Med iSOFT V16, OSHA & HIPAA compliance
- ICD-9 & CPT coding, CMS 1500 claims
- CPR Certified
- Medical records, filing and coding, health insurance
- Reliable, professional, detail oriented, quick learner, team player
- Bilingual (Spanish & English)
Timeline
Patient Care Specialist
Wave Health Care
05.2022 - Current
Billing Supervisor
Retina Associates
03.2021 - 03.2022
High School - undefined
John F. Kennedy High School
Certificate - Medical Information Management
Career Quest
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