Dynamic HR professional with expertise in HRIS platforms, employee relations, compliance, and benefits management. Proven ability to enhance onboarding processes and maintain payroll accuracy while fostering a positive workplace culture.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Human Resources Manager
Southern Hills Healthcare & Rehabilitation
02.2024 - Current
Developed and implemented employee onboarding programs to enhance engagement and retention.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Conducted regular audits of HR policies to promote adherence and mitigate risks.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Account Manager
Edwards Nissan Kia
09.2018 - 10.2020
Developed and maintained strong relationships with clients to enhance customer satisfaction and retention.
Coordinated sales strategies to achieve monthly targets and optimize product offerings.
Analyzed client feedback to identify areas for service improvement and implement effective solutions.
Managed account renewals, ensuring timely communication and follow-up with customers.
Conducted regular market research to stay informed of industry trends and competitor activities.
Administrative Assistant
WMP Crates
09.2011 - 10.2017
Coordinated communication between departments, facilitating collaboration on projects and initiatives.
Developed and maintained filing systems, improving information retrieval and document management efficiency.
Managed daily office operations, ensuring efficient workflow and adherence to company policies.
Implemented new software tools for project tracking, increasing transparency and accountability across teams.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.