Victoria (Brooke) Bristow
Quinton,VA
Summary
Compassionate and knowledgeable dental associate known for high productivity and efficient task completion. Possess specialized skills in patient scheduling, medical records management, and communication with healthcare teams. Excel in empathy, adaptability, and problem-solving to enhance patient experience and streamline office operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
New Patient Coordinator
Seven Pines Dental
Richmond
08.2024 - Current
- Greeted new patients and provided them with necessary paperwork to complete prior to their appointment.
- Provided detailed explanations of insurance coverage and payment options to new patients.
- Assisted in scheduling appointments for new patients, ensuring that all relevant information was collected and entered into the patient database accurately.
- Negotiated payment arrangements with delinquent customers.
- Assisted customers with setting up automatic payment plans when needed.
Assistant Office Manager
Aspen Dental
Mechanicsville, VA
09.2023 - 08.2024
- Discussed Treatment Plans with patients
- Oversee daily office activities
- Implementing an office budget
- Communicate with dental insurance companies
- Greeting New Patient with Welcome Calls
- Responded promptly to customer inquiries via phone or email.
- Tracked employee attendance records and vacation requests.
Nanny/Caregiver
self-employed
Dunnsville, VA
07.2019 - 08.2023
- Provided a welcoming, child-friendly environment, which encouraged social and emotional development
- Coordinated essential educational programming with children
- Helped children learn numbers, colors and shapes and other developmental skills
Dental Assistant
Smile Direct Club
Richmond, VA
11.2018 - 08.2019
Hygiene Assistant
Andrew Gilfillan
Williamsburg, VA
03.2018 - 06.2018
- Eaglesoft experience
- Cleaned and set up rooms
- Perio chart
- Kept sterilization clean
- X-rays
- Update medical history
Education
Certification in Wedding and Event Planning -
VCU
Richmond, VA11.2024
High School Diploma -
NEW KENT HIGH SCHOOL
New Kent, VA06.2017
Dental Assistant Certification -
MORRISON EDUCATION CENTER
Williamsburg, VACertification in X-Ray -
VCU
Richmond, VASkills
- Fast learner
- Proactive
- Problem solver
- Self motivated
- Dental Receptionist
- Event Planning
- HIPAA compliance
- Office administration
- Payment collection
Certification
- X-ray certification, 10/01/17, Present
- CPR, 10/01/17, 10/01/19
- Certified Dental Assistant
Additional Information
Able to work under pressure, Good communication skills, Fast learner, Reliable, Creative problem solver, Motivated and hardworking, Proactive
Timeline
New Patient Coordinator
Seven Pines Dental
08.2024 - Current
Assistant Office Manager
Aspen Dental
09.2023 - 08.2024
Nanny/Caregiver
self-employed
07.2019 - 08.2023
Dental Assistant
Smile Direct Club
11.2018 - 08.2019
Hygiene Assistant
Andrew Gilfillan
03.2018 - 06.2018
Certification in Wedding and Event Planning -
VCU
High School Diploma -
NEW KENT HIGH SCHOOL
Dental Assistant Certification -
MORRISON EDUCATION CENTER
Certification in X-Ray -
VCU