Victoria (Diane) Friend
Summersville,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Retail Merchandiser
Hallmark
Summersville, WV
06.2024 - Current
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
Cashier
Friendly Bass & Buck Shop
Summersville, WV
01.2017 - 07.2024
- Helped customers find products, ran register, and done some paperwork
Caretaker
Central Wv Aging Services
Tioga, WV
03.2022 - 11.2022
- I took care of my grandmother until she passed away
Scanning Coordinator
Craigsville Foodland
Craigsville, WV
08.2012 - 12.2016
- Addressed pricing discrepancies by researching original price and fixing inaccurate information.
- Completed price changes and maintained proper signage for product displays.
Biscuit Maker
Tudor's Biscuit World
Craigsville, WV
03.2011 - 08.2011
- Made the biscuits for the day.
- Worked the hot bar serving food to customers
Office Worker
Craigsville Foodland
Craigsville, WV
03.2006 - 03.2011
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Answered telephones, directed calls and took messages.
- Closed out registers, counted money for till and in the safe, and closed store down at night
Education
Certification - Medical Coding & Billing
Penn Foster College
Scottsdale, AZ05-2024
High School Diploma -
Richwood High School
Richwood, WV05-2008
Skills
- Customer Service
- Records Updating
- Retail Merchandising
- Inventory counting
- Teamwork and Collaboration
- Attention to Detail
- Motivated Team Player
- Recordkeeping and Documentation
- Quick Learner
- Goal Setting and Prioritization
- Customer Relationships
- Records Management
- Adaptive team player
- Product Signage and Labeling
- Data Entry
- Dependable and reliable
- Shelf restocking
- Time Management
- Organization and Categorization
Certification
- Certification in Medical Coding & Billing
Languages
English
Professional
Timeline
Retail Merchandiser
Hallmark
06.2024 - Current
Caretaker
Central Wv Aging Services
03.2022 - 11.2022
Cashier
Friendly Bass & Buck Shop
01.2017 - 07.2024
Scanning Coordinator
Craigsville Foodland
08.2012 - 12.2016
Biscuit Maker
Tudor's Biscuit World
03.2011 - 08.2011
Office Worker
Craigsville Foodland
03.2006 - 03.2011
Certification - Medical Coding & Billing
Penn Foster College
High School Diploma -
Richwood High School
- Certification in Medical Coding & Billing
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