VICTORIA E. BECERRA
Albuquerque
Summary
Over five years of experience in administrative support and customer service, excelling in relationship-building to achieve organizational objectives. Demonstrated effectiveness in high-pressure environments with a commitment to continuous improvement. Expertise in problem-solving and promoting collaboration among clients and team members. Focused on delivering measurable results that enhance team success.
Overview
8
8
years of professional experience
Work History
Office Administrative Assistant
Sandia National Laboratories
Albuquerque
06.2024 - Current
- Assisted with daily office operations by managing schedules, organizing meetings, and handling correspondence to ensure efficient workflow.
- Prepared, edited, and maintained documents, reports, and presentations, while managing data entry and filing systems for improved organization.
- Acted as point of contact for internal and external communications, responding to inquiries and facilitating effective communication among team members.
- Organizing and coordinating events, meetings, and travel arrangements for staff.
- Working closely with other administrative staff and departments to ensure smooth operations and support project needs.
- Utilizing various software applications (e.g., Microsoft Office Suite) for document creation, data management, and communication.
- Handling sensitive information with discretion and maintaining confidentiality in all aspects of the role.
- Possessing Department of Energy (DOE) clearance, which is necessary for accessing sensitive information and facilities.
- Obtained Sigma 20 clearance for access to specific classified information and areas within the laboratory.
Program Support Assistant
VA Medical Center
Albuquerque
01.2023 - 06.2024
- Manage data support for strategic initiatives and performance metrics.
- Provided administrative support to service lines and assisted in auditing timesheets to ensure accuracy.
- Scheduled meetings and secured conference rooms to facilitate collaboration.
- Arrange and secure equipment for teleconferences and videoconferences.
- Prepare and review outgoing correspondence, ensuring proper format and spelling.
Medical Support Assistant
VA Medical Center
Albuquerque
09.2018 - 01.2023
- Coordinated patient schedules and clinic flow to optimize appointment management.
- Utilized Vista and CPRS to manage patient records, ensuring accurate and timely access to information.
- Performed clerical functions to maintain patient data and provide essential administrative guidance.
Education
High School Diploma -
University of New Mexico Continuing Education
Albuquerque, NMSkills
- Office administration
- Administration and management
- Project management
- Data management
- Data analysis
- Excel expertise
- Word proficiency
- Microsoft Teams expertise
- Calendar management
- Administrative support
- Customer service
- Team collaboration
Timeline
Office Administrative Assistant
Sandia National Laboratories
06.2024 - Current
Program Support Assistant
VA Medical Center
01.2023 - 06.2024
Medical Support Assistant
VA Medical Center
09.2018 - 01.2023
High School Diploma -
University of New Mexico Continuing Education