Victoria Luna
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
West Texas Chophouse
07.2021 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers.
Server
Olive Garden
06.2020 - 06.2021
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachelor of Science - Nursing
The University of Texas At El Paso
El Paso, TX12.2024
Certification - Phlebotomy
Cultural Technical Institute
El Paso, TX07.2022
High School Diploma -
Montwood High School
El Paso, TX06.2020
Skills
- Strong Work Ethic
- Hospitality service expertise
- Teamwork and Collaboration
- Blood Draw and Sample Collection
Certification
CPR/BLS/AED Certified
Certified Phlebotomist
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
West Texas Chophouse
07.2021 - Current
Server
Olive Garden
06.2020 - 06.2021
Bachelor of Science - Nursing
The University of Texas At El Paso
Certification - Phlebotomy
Cultural Technical Institute
High School Diploma -
Montwood High School
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