- DIY and Home Improvement
- Auto Repair/Restoration
- Gym Workouts
- Martial Arts
- Video Gaming
- Woodworking
- Playing Sports
- Running
- 3D Printing
- Team Sports
- Music
Victory Nweze
Freehold,NJ
Summary
Dynamic and results-oriented professional with a proven track record at ShopRite and Macy's Department Store, enhancing customer satisfaction and streamlining operations. Excelled in relationship building and cash handling, significantly contributing to store efficiency and customer loyalty. Skilled in spreadsheet development and prioritization, adept at fostering positive customer experiences and maintaining confidentiality.
Overview
6
6
years of professional experience
Work History
Clerk
ShopRite
10.2020 - Current
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Retrieved items for customers and verified prices.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Retail Store Clerk
Macys Department Store
10.2018 - 02.2019
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Processed returns and handled exchanges quickly to provide positive store experiences.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Associate of Science - Mechanical Engineering
Brookdale Community College
Lincroft, NJ07-2024
Skills
- Spreadsheet development
- Relationship building
- Confidentiality
- Cash handling
- Scanning and copying
- Prioritization
- Peer relationships
- Customer satisfaction
- Telephone etiquette
- CAD
Interests
Timeline
Clerk
ShopRite
10.2020 - Current
Retail Store Clerk
Macys Department Store
10.2018 - 02.2019
Associate of Science - Mechanical Engineering
Brookdale Community College
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