Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Federal Employment Time in Grade
Weapons
Awards
Generic

Vida Reveles

El Paso

Summary

Seeking a position where I may apply my strong professional experience with the capability of perusing promotional opportunities.

Overview

24
24
years of professional experience
1
1
Certification

Work History

U.S. Citizenship and Immigration Officer II (Adjudications)

U.S. Citizenship and Immigration Officer II (Adjudications) – El Paso Field Office
10.2019 - Current
  • Excel with oral communication applied during interviews with applicants and petitioners to elicit statements, assess credibility, and analyze information to identify facts that form the basis for a decision concerning eligibility for immigration benefits.
  • Adjudicate applications/petitions for immigration benefits based on forms such as I-130, I-485 FB, I-751, I-485 EB, I-601, I-212, I-290B, N400, N600 and N600K.
  • Proficient in ELIS, TBE, ECHO, CPMS, PCQS, TECS, NCIC, ICMS, CCDI, IVAMS, PCIS, CIS2, EDMS, ADIS, FDNS-DS, CITRIX, VIBE, NPWR, as well as ESTAT, Q-FLOW and RAILS.
  • Identify, articulate, and pursue suspected immigration benefit fraud, public safety, and national security concerns and utilize FDNS-DS to generate a fraud referral.
  • Compile information in a standardized reporting format.
  • Research, interpret and apply appropriate statutes, regulations, and precedent decisions to make adjudicative decisions and in certain cases request additional required information by utilizing ECHO to generate legal requests.
  • Conduct security checks and provided assistance to federal law enforcement agencies to identify individuals who are ineligible for immigration benefits due to national security, public safety, or other legal grounds.
  • Use electronic systems to provide verification of any number of established data points to make adjudicative decisions, determine appropriate level of adjudicative review, and update databases with appropriate information and decisions.
  • Assist individuals applying for immigration benefits that included analyzing documents for authenticity.
  • Researching and analyzing information related to immigration benefits.
  • Provide excellent customer service to those seeking immigration benefits from the United States government.
  • Adopted a self-management approach to career development always seeking out difficult tasks which would further my job knowledge.
  • Volunteered for collateral duties such as: Name Harvesting Team member: completed name harvesting in advanced for interviewing officers to expedite application adjudication. (Jan 2022-present)
  • Aging Report Team Member: reviewed pending ELIS applications identifying open tasks, completed necessary actions such as information requests to accelerate adjudication and conducted final actions to close out aging applications. (Jan 2022-present)
  • Community Outreach Volunteer: volunteered as a USCIS representative reporting to the Mexican Consulate to educate families in the community with the goal of improving their lives through knowledge and understanding.
  • Office to Office (OTO) Project Team Member: (6 week detail) assisted in refining the office-to-office process to determine whether this process efficiently and effectively supported distributing interview workloads while delivering sufficient business value.
  • SISO Jezebel Mathie 915-774-5635

Customs and Border Protection Officer

Customs and Border Protection Officer - El Paso Ports of Entry
04.2010 - 10.2019
  • Performed duties as a Customs and Border Protection Officer were inspection, examination, and enforcement of laws in relation to the arrival and departure of public conveyances and pedestrian traffic.
  • Determined the nationality and citizenship of persons attempting entry into the United States.
  • Utilized a multi-layered approach for interpreting and applying laws, regulations, policies, screening passengers, conveyances, and shipments of commodities entering the United States.
  • Seized illegal narcotics, vehicles, and agricultural products, per law and prevented unauthorized entry into the country.
  • Proficient in ATSL, NCIC, TECS, SIGMA, and U.S Arrival programs and designated System Control Officer (SCO) for the Port of El Paso.
  • Gathered and reviewed intelligence reports targeting criteria used to identify possible national security threats.
  • Independently planned, coordinated, and executed a variety of special assignments, projects, studies, or investigations.
  • Dealt with currency declarations as needed; verified amounts and completed appropriate forms for tracking and usage verification.
  • Facilitated the import and export processes by reducing the need for shipments to be inspected on both sides of the border.
  • Assisted in the identification of shipments for inspection and ensured they were in compliance with the Memorandum of Understanding.
  • Intercepted violations and prohibited items (e.g. fraudulent documents, imposters, narcotics, prohibited agriculture items).
  • Detected inconsistencies in information gathered from interviewing individuals and completing cases based off those violations.
  • Volunteered for collateral duties such as: Assisted Seized Property Team to participate in the Narcotics Destruction mission on several occasions as well as narcotics transfers. (Oct 2015-Oct 2019)
  • Passport Control Secondary Officer: initiated case processing for administrative and adverse actions taking place at the El Paso ports of entry. (Oct 2015-Oct 2019)
  • Detention Log Officer: took responsibility for detainees upward of 500 per day which included nutrition, hygiene, medical responsibilities. (Oct 2015-Oct 2019)
  • CBP/EOIR Liaison: coordinated with EOIR to organize placement for detainees at the POE. (Oct 2015-Oct 2019)
  • Unified Cargo Processing (UCP) team member: assigned at the Ysleta Cargo Port of Entry working in collaboration with Mexican Customs Officers to identify possible security risks. (Oct 2017-Oct 2019)
  • Field Training Officer: Provided leadership and training to new recruits serving as a Field Training Officer. (Oct 2015-Oct 2019)
  • SCBPO Nadia Varela / 915-872-3463

Security Forces Member

Security Forces Member-Texas Air National Guard, El Paso, TX
07.2004 - 11.2010
  • Served as an internal and external security response team member securing valuable assets on the flight line as well as other areas surrounding the base.
  • Performed security operations of priority level resources to include the flight line which required me to respond to medical emergencies, flight emergencies as well as armed escorting duties.
  • Responsible for all training requirements mandated for this mission.
  • Ensured all airmen received the training instruction that was required for designated weapons systems and accomplished all mandatory training within stated requirements.
  • Initiated training exercises that ensured all security forces members were fully aware of entrance and exit requirements into and out of secured areas as well as gate procedures.
  • Tested and instructed security forces members on standard operation procedures and ensured they knew their post boundaries and response actions to various security scenarios.
  • Directly responsible to provide for the secure entry of authorized personnel assigned aboard shuttles stationed on launch pads located on base.
  • Maintained constant surveillance of my assigned area and only allowed those personnel that possessed valid entry documents entry into my area of responsibility.
  • Directly responsible for not only the security of millions of dollars of protected US assets but also for the NASA shuttle fleet.
  • Served as an internal/external security response team member and was to respond to all threats directed against the aircraft and provided for the safety of the crew and the success of the mission.
  • Patrolled the base and secured numerous airrafts transporting dignitaries and military members to a variety of locations.
  • Conducted boat patrols in the marina ensuring federal laws were followed.
  • Conducted flight exercises daily to ensure the airmen practiced techniques acquired during training cycles at their duty positions.
  • Issued vehicle citations, reports and responded to complaints such as domestic violence, driving under the influence or disorderly conduct.
  • Volunteered in overseas missions such as: Misawa AB, Japan: Served as NCOIC for troops deployed TDY and as lead patrol officer supervising 12 patrol units per shift. (Jul 2004-Nov 2004)
  • Apiay Air Base, Columbia: Served physical security for a priority 1 resource (C130 aircraft) that was equipped with specialized equipment being utilized in support of counterdrug missions in the recovery of four US citizens captured by FARC. (Mar 2004-Jun 2004)
  • MSGT Medrano 915-744-8404

Air Operations Intelligence Analyst

Air Operations Intelligence Analyst-Texas Air National Guard, El Paso, TX
04.2007 - 04.2010
  • Served as Air Watch Officer and obtained access to multiple databases to include The Drug Enforcement Administration’s Narcotics and Dangerous Drugs Information System (NADDIS), The Treasury Enforcement Communications System (TECS), EPIC Internal Database, Immigration and Naturalization Service System (INS), The Bureau of Prisons databases (SENTRY), and The Federal Aviation Administration (FAA).
  • Analyzed numerous aircraft flight plans and report activity that keeps the case agent abreast of the smuggling activities which in turn assists in various ongoing investigations CONUS and OCONUS.
  • Maintained precise flight activity and processed daily support requests.
  • Analyzed suspicious movement and contacting case agents in the field requesting interdiction support leading to the seizure of smuggling related assets.
  • Maintained the Stolen Aircraft Summary which is disseminated through the Federal Aviation Administration system NADIN to Traffic Control Towers nationwide deterring the transgressor from utilizing aircrafts for illegal activity.
  • Excelled in interpersonal skills while conducting daily command briefings to keep federal agencies within EPIC knowledgeable on current cases which creates the information sharing environment and encourages team work to resolve issues along our border.
  • Created and maintained the Standard Operating Procedure guide; since the Air Watch was being reconstituted, this document served as an exemplary training aid for future Air Watch Officers.
  • Managed, applied creative thinking to problem solve and took action against any offensive activity.
  • Gathered information on location of assets or property.
  • Prevented impending losses and increased profitability through negotiation and enforcement of scheduled payments.
  • Accountable for maintaining good oral and written communication with members and vendors as well as in other aspects of my duties.
  • Provided information regarding policies, regulations, and laws.
  • Assessed current situation and status of each case and advised management appropriate action to take.
  • MSGT Medrano 915-744-8404

Firearms Instructor

Firearms Instructor -Texas Air National Guard, El Paso, TX
07.2006 - 04.2007
  • Served as primary firearms instructor, tasked with maintaining safety, as well as instructing and evaluating proper handling procedures on the M9 Beretta and M16 Rifle to Army Reserve Troops and Air Guard Airmen assigned to the Texas Operation Jump Start mission.
  • Instructed various cycles of validation training which resulted in 740 trained soldiers and airmen in a 45 day period.
  • Supported the mission by conducting 9MM sustainment training at each of the 6 sectors along the southern border.
  • Responsible for developing and implementing the basic use of deadly force, defensive law enforcement tactics and subject control training scenarios.
  • Assisted in coordinating, developing, instructing, and evaluating firearms training.
  • Prepared and presenting weekly training schedules, controlled field exercises and evaluated student performances when applying both military and civilian regulations while protecting the southern border.
  • MSGT Medrano 915-744-8404

Military Police

Military Police (5035th GSU)- United States Army Reserve, El Paso, TX
07.2001 - 08.2004
  • Company Overview: No longer in existence – MSG Johnson
  • Patrolled Ft Bliss in a law enforcement capacity responding to calls regarding domestic violence, security incursions, medical emergencies, crowd and riot control, bomb threats, search requests and routine traffic stops.
  • Assisted military members, dependents and visitors who required medical and/or physical assistance.
  • Questioned witnesses and individuals suspected of committing crimes reported on military property when needed.
  • Executed arrests on individuals for offenses committed on military property and transferred them to appropriate authorities for detention if applicable.
  • Frequently worked static posts and patrolled alone without supervision in my area of responsibility.
  • Directed and assisted persons to safety areas during fire, storm or other emergencies and took prompt action to evacuate persons from dangerous areas.
  • MSG Johnson

Education

MBA - Human Resources Management

Park University
Kansas City, MO
12-2026

Bachelor’s Degree - Criminal Justice

Park University
Fort Bliss, TX

Associate Degree - Criminal Justice

Community College of the Air Force
Alamogordo, NM

Skills

  • Bilingual (fluent in Spanish; good reading and writing skills); type 60 WPM; Computer literate in Microsoft work and works, power-point, Excel; experienced in transcribing documents; 10 key touch calculators; relate easily with all levels of personnel; able to work under pressure and meet deadlines; professional office experience; proven office management abilities
  • Immigration inquiries
  • Visa applications
  • Integrity and honesty
  • Immigration case file strategies

Certification

Virtual Immigration Services Officer Basic Training Course, Basic U.S. Customs & Border Protection Officer Course Federal Law Enforcement Training Center, Glynco, GA; Document Screening; Vehicular Screening; Truck X-Ray; Training Course; U.S. Customs Body Language Identification Training; Fraudulent Documents Training Course; Issuance of VISA Permits; Interviewing and Interrogation; Ethics; Cross Cultural Training; CPR; Z-Portal/X-Ray Certified; Radacard Training; DocEx Certified. Basic Spanish Training Program; Passport Control Secondary Qualified (Immigration Processing); 10 Print Access; Enforce Access; HGV Carry Certified; Cargo Training Certified; WHITI Trained; RIID and RPM Operator; Radiation Safety; Confined Space Training; Agriculture Procedures on the job training; OC Pepper Spray Certified; CPR/AED Certified Training.

Languages

Spanish: Fluent in speech, high level of comprehension ability, intermediate levels of reading and writing ability

Timeline

U.S. Citizenship and Immigration Officer II (Adjudications)

U.S. Citizenship and Immigration Officer II (Adjudications) – El Paso Field Office
10.2019 - Current

Customs and Border Protection Officer

Customs and Border Protection Officer - El Paso Ports of Entry
04.2010 - 10.2019

Air Operations Intelligence Analyst

Air Operations Intelligence Analyst-Texas Air National Guard, El Paso, TX
04.2007 - 04.2010

Firearms Instructor

Firearms Instructor -Texas Air National Guard, El Paso, TX
07.2006 - 04.2007

Security Forces Member

Security Forces Member-Texas Air National Guard, El Paso, TX
07.2004 - 11.2010

Military Police

Military Police (5035th GSU)- United States Army Reserve, El Paso, TX
07.2001 - 08.2004

Bachelor’s Degree - Criminal Justice

Park University

Associate Degree - Criminal Justice

Community College of the Air Force

MBA - Human Resources Management

Park University

Federal Employment Time in Grade

  • GS 7/1 - CBP Entered on Duty (EOD) – 4/12/2010
  • GS 9/1 - CBP - promoted 4/2011
  • GS 11/1 - CBP - promoted 4/2012
  • GS 12/1 - CBP - promoted 4/2013
  • GS 12/2 - CBP - promoted 4/2014
  • GS 12/3 - CBP - promoted 4/2015
  • GS 12/4 - CBP - promoted 4/2016
  • GS 12/5 - CBP - promoted 4/2017
  • GS 11/9 - CIS - changed to lower grade / EOD - 10/13/2019
  • GS 12/5 - CIS - promotion/returned to higher CBP level - 10/11/2020 to present

Weapons

Trained and certified in various weapons, and defensive tactics.

Awards

Federal Law Enforcement Training Center Firearms Award for Excellence-Top Score, State of Texas – The Adjutant Generals Individual Award, Army Commendation Medal, National Defense Service Medal, Iraq Campaign Medal, Outstanding Volunteer Service Medal, Armed Forces Reserve Medal, USAF NCO PME Graduate Ribbon, Army Service Ribbon, Air Force Overseas Short Tour, Foreign Language Award 2010 to 2019.