Vidal Ortiz Jr
Elmhurst,NY
Summary
Achieved high customer satisfaction as an Uber Partner and Owner Operator Independent by leveraging exceptional time management and communication skills. Maintained a clean, safe, and punctual service, resulting in positive reviews and repeat business. Demonstrated flexibility and strong navigation abilities, ensuring efficient route planning and passenger safety. High-performing Job Title bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Uber Partner
Uber
06.2021 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Private Hire Driver
Owner Operator Independent
New York, NY
06.2021 - Current
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Developed strong relationships with clients, leading to repeat business and positive referrals.
- Resolved conflicts or issues promptly, upholding company reputation for excellent service delivery.
- Stayed up-to-date on industry trends and best practices to continuously improve performance as a private hire driver.
- Maintained a clean and comfortable vehicle for passengers, ensuring a pleasant experience.
- Navigated complex routes efficiently by utilizing GPS technology and local knowledge.
- Kept accurate records of mileage, expenses, and trip details for reporting purposes.
- Adapted quickly to changing circumstances such as inclement weather or unexpected detours to maintain schedules effectively.
- Managed scheduling effectively, accommodating last-minute changes and prioritizing urgent requests.
- Handled sensitive client information discreetly, maintaining confidentiality at all times.
- Vacuumed, cleaned and sanitized vehicles between customers.
Education
Monarch High School
Coconut Creek, FLSkills
- Flexibility
- Punctuality
- Cleanliness
- Situational Awareness
- Driving Safety
- Strong navigation
- Vehicle Maintenance
- Route Planning
- Time Management
- Passenger transportation
- Schedule Management
- Safe Driving
- Defensive Driving
- Dependable and Trustworthy
- Effective communication skills
- GPS and route planning
- Defensive Driving Practices
- Passenger Safety
- Attention to Detail
- Valid Driver's License
- Fluent in English
Certification
CPR/ FIRST AID
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Uber Partner
Uber
06.2021 - Current
Private Hire Driver
Owner Operator Independent
06.2021 - Current
Monarch High School