Vikas Jain
New Orleans,LA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
Work History
On-Call Banquet Server
Monteleone Hotel
03.2025 - Current
Server/Bartender
Trenasse
08.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
Server /Banquet Server
Ritz-Carlton
11.2019 - 03.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
Pizza Express Italian Restaurant Dubai
Jordanna LLC Dubai
01.2016 - 09.2017
Education
Bachelor of Commerce - Commerce
Mumbai University
Mumbai06-2016
High School Diploma -
St Francis High Schools
Mumbai06-2003
Skills
- Supply Restocking
- Beverage Preparation
- Hostess support
- Guest Engagement
Bartending
Serving
Be professional taking guest orders and delivering food to right guest
- Team member support
- Specials promotion
- Item promotion
- Special dietary requirements
- Wine pairing knowledge
- Check payment processing
- Effective customer upselling
Timeline
On-Call Banquet Server
Monteleone Hotel
03.2025 - Current
Server/Bartender
Trenasse
08.2021 - Current
Server /Banquet Server
Ritz-Carlton
11.2019 - 03.2021
Pizza Express Italian Restaurant Dubai
Jordanna LLC Dubai
01.2016 - 09.2017
Bachelor of Commerce - Commerce
Mumbai University
High School Diploma -
St Francis High Schools
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