Vikki Terrell
Clarksville,TN
Summary
Reliable and adaptable leader with experience managing teams, inventory, and daily operations in high-volume settings. Strong skills in customer service, attention to detail, and shift coordination. Prepared to apply medical billing and coding knowledge to support accurate claims and efficient office processes
Overview
15
15
years of professional experience
Work History
Shift Leader
Krystal Restaurant
Clarksville, Tennessee
09.2018 - Current
- Oversaw cash handling, register reconciliation, and shift paperwork to ensure accurate financial reporting.
- Coordinated opening and closing duties to ensure smooth operations across kitchen, drive-thru, and dining areas.
- Managed inventory checks and restocking to maintain supply readiness for efficient restaurant operations.
- Directed food preparation workflow, maintained order accuracy, and upheld service standards during peak periods.
Shift Supervisor
Chartwells Compass Group
Clarksville, Tennessee
08.2011 - 11.2017
- Assigned tasks to team members based on their strengths and skill sets.
- Communicated job duties, expectations, and policies to employees to ensure clarity and alignment.
- Resolved customer complaints and escalated issues to senior management for timely resolution.
- Completed opening and closing duties to facilitate business operations.
Education
Diploma - Medical Billing And Coding
Bryant Stratton College
Buffalo, NY03-2026
Skills
- Inventory management
- Customer service
- Attention to detail
- Data entry
- Medical billing
- Medical coding
- ICD coding
- CPT coding
- Insurance claims
Timeline
Shift Leader
Krystal Restaurant
09.2018 - Current
Shift Supervisor
Chartwells Compass Group
08.2011 - 11.2017
Diploma - Medical Billing And Coding
Bryant Stratton College