Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Barista

Viktoria Blair

Westland,MI

Summary

Dedicated banking professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the IB brand.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Bank Manager

Independent Bank
Farmington Hills, MI
04.2017 - Current
  • Maintain scheduling for branch to keep shifts appropriately staffed
  • Tracking loan and account files
  • Collaborating with strategic partners
  • Maintaining customer-focused sales approach
  • Represent bank to community through good customer relations
  • Assist with complex transactions using overrides and functions requiring additional authorization levels
  • Observed, coached, and developed bankers in support of reaching performance objectives
  • Recommended loan approvals and denials based on customer loan application reviews
  • Protected company assets with strategic risk management approaches

Night Auditor

TownePlace Suites Marriott
Livonia, MI
09.2016 - 11.2021
  • Completed night audit for guest ledgers to close cash registers, reconciling issues quickly, and marking discrepancies
  • Kept accounts in balance and ran daily reports to verify totals
  • Responded to guest needs quickly and efficiently, noting changes in reservations, or special needs for day crew
  • Looked over pending check-ins and payment processes to complete closing procedures
  • Oversaw night auditing of daily room occupancy and hotel revenue
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency
  • Reported financial data and updated financial records in ledgers and journals

Foster Care Case Aide

Wellspring Lutheran Services
Oak Park, MI
12.2019 - 09.2020
  • Provided transportation for children and parents to and from visits and court
  • Conducted home, school, and community visits to assigned clients to assess client's level of care and provide guidance towards meeting treatment goals

Child Care Provider

TaTa’s Home Child Care
Westland, MI
06.2012 - 09.2015
  • Maintained effective schedule balance between rest periods, active play, and instruction
  • Applied positive behavior management techniques to enhance social interactions and emotional development
  • Met with parents about daily activities and positive developments
  • Taught children to organize toys, wash hands and share
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs

Education

Bachelor of Social Work - Business Administration

Eastern Michigan University
Ypsilanti, MI
05.2020

Social Work

Wellspring Lutheran Services
4.2020

Skills

  • Organizational strengths
  • Prioritizing and planning
  • Operational efficiency
  • Customer care
  • Positive attitude
  • Dedicated team member
  • Strong communicator
  • Client rapport-building
  • Leadership
  • Customer interaction
  • Proactive and focused
  • Adaptable to changing conditions

Additional Information

  • 2020 Exceptional Service Awards - Independent Bank, 2019 Exceptional Service Award - Independent Bank, 2015 - 2020 Dean’s List - Eastern Michigan University, 2015 Emerald Scholarship - Eastern Michigan University, 2015 National Technical Honor Society - William D. Ford Career Technical Center

Certification

  • Notary of Public
  • NMLS
  • Certified in First Aid & CPR


Timeline

Foster Care Case Aide

Wellspring Lutheran Services
12.2019 - 09.2020

Assistant Bank Manager

Independent Bank
04.2017 - Current

Night Auditor

TownePlace Suites Marriott
09.2016 - 11.2021

Child Care Provider

TaTa’s Home Child Care
06.2012 - 09.2015

Bachelor of Social Work - Business Administration

Eastern Michigan University

Social Work

Wellspring Lutheran Services

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Viktoria Blair