Viktoria Petkovich
Rochester Hills,MI
Summary
Dispatcher with at Gemini Transport, working in customer service and decision-making. Enhanced operational efficiency through schedule management and conflict resolution, ensuring timely deliveries. Recognized for adept multitasking and maintaining accurate records, contributing to a responsive and organized dispatch environment.
Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.
Overview
2
2
years of professional experience
Work History
Dispatcher
Gemini Transport
06.2023 - 05.2025
- Monitored communication systems for incoming requests and dispatched resources accordingly.
- Assisted in maintaining accurate logs of all dispatch activities and communications.
- Coordinated with drivers to ensure timely deliveries and efficient route management.
- Supported scheduling operations by organizing shifts and managing workload distribution.
- Adapted quickly to changing priorities, ensuring responsiveness under pressure.
- Collaborated with team members to enhance overall operational efficiency in dispatch processes.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Education
Bachelor of Science - Political Science
Michigan State University
East Lansing, MI05-2029
High School Diploma -
Rochester Adams High School
Rochester Hills, MI05-2025
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Time management
- Problem-solving
- Customer relations
- Schedule management
Languages
Serbian
Native or Bilingual
Bulgarian
Limited Working
Macedonian
Full Professional
Timeline
Dispatcher
Gemini Transport
06.2023 - 05.2025
Bachelor of Science - Political Science
Michigan State University
High School Diploma -
Rochester Adams High School