Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Viktoriia Dzeranova

Noon O Kabab
CHICAGO,IL
4
Languages
4
years of professional experience

Dedicated hardworker with exceptional customer service skills, adept at managing high-volume dining environments and ensuring guest satisfaction through effective engagement and cleanliness standards.

Work History

Server

3 Months
La Petit Marcel | 05.2026 - Current
  • Delivered exceptional customer service to enhance dining experiences.
  • Managed multiple tables efficiently during high-volume service periods.
  • Collaborated with kitchen staff to ensure timely food delivery and presentation.
  • Trained new servers on menu offerings and service protocols.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Shift Leader

3 Years 10 Months
Noon O Kabab | 10.2022 - Current
  • Supervised daily operations to ensure efficient workflow and high-quality service.
  • Trained and mentored new staff on operational procedures and customer service standards.
  • Coordinated team schedules to ensure adequate coverage during peak hours and special events.
  • Implemented inventory management practices to optimize stock levels and minimize waste.

Server

9 Months
Rosebud on Taylor | 07.2025 - 04.2026
  • Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
  • Collaborated with kitchen staff to streamline order processing, enhancing overall dining experience.
  • Trained new servers on restaurant protocols and menu knowledge, fostering team efficiency and cohesion.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards consistently.

Education

Associate of Science - Linguistics

Pyatigorsk State University | Russia | 07.2022

Skills

Server training
Exceptional customer service
Sanitation practices
POS operation
Cleanliness standards
Inventory management
Guest engagement
Multilingual
Positive and professional
Effective communication

Languages

English
Full Professional
Spanish
Professional Working
Serbian
Full Professional
Russian
Native or Bilingual

Timeline

Server

La Petit Marcel
05.2026 - CurrentRead More

Server

Rosebud on Taylor
07.2025 - 04.2026Read More

Shift Leader

Noon O Kabab
10.2022 - CurrentRead More

Pyatigorsk State University

Associate of Science from Linguistics
Read More
Viktoriia Dzeranova