Viktoriia Senyk
Minot,North Dakota
Summary
Multilingual and highly motivated Administrative Assistant with a background in healthcare and patient care. With exceptional organizational and interpersonal skills, work well under pressure and collaborate well with diverse colleagues and clients. Bring a positive attitude and love for learning to every project and team.
Overview
11
11
years of professional experience
Work History
Telehealth Technician
Department of Veterans Affairs
10.2024 - Current
- Operated and maintained medical equipment for optimal functionality and safety compliance.
- Conducted troubleshooting and repairs on various devices to minimize downtime.
- Collaborated with healthcare teams to ensure timely service delivery and patient support.
- Trained junior technicians on equipment operation and maintenance protocols.
- Implemented process improvements to enhance workflow efficiency in technical operations.
- Managed inventory of medical supplies and equipment, ensuring availability for critical needs.
- Developed standard operating procedures for equipment handling and safety practices.
- Monitored regulatory compliance, contributing to quality assurance initiatives within the department.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
- Optimized network performance, conducting regular updates and patches to software systems.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Achieved significant energy savings by installing and maintaining energy-efficient systems.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Liaised with internal departments to optimize productivity and efficiency.
- Researched and implemented new technologies and equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Spread out articles or materials and examined for holes, tears and other defects.
CNA
Trinity Health Hospital
01.2021 - Current
- Navigated increased patient caseloads and more complex medical needs during Covid-19 pandemic.
- Covered all patient needs in the Covid unit.
- Provided emotional and medical support for patients through end-of-life care.
- Cared for 5-12 patients a day and assessed vitals and needs regularly.
- Collaborated with many healthcare providers including doctors, nurses, and additional CNAs.
- Took detailed notes and organized patient folders with attention to HIPPA and confidentiality.
Dental Assistant
Northland Health Center
05.2023 - 10.2024
- Assisted in preparing treatment rooms, ensuring cleanliness and organization for patient appointments.
- Managed patient records using dental practice management software, enhancing data accuracy and accessibility.
- Supported the dentist during procedures by providing instruments and anticipating needs to improve workflow efficiency.
- Educated patients on oral hygiene techniques, promoting preventative care and improving overall patient satisfaction.
- Coordinated patient scheduling and follow-up appointments, optimizing clinic operations and reducing wait times.
- Trained new dental assistants in office protocols and clinical procedures, fostering a collaborative team environment.
- Implemented infection control protocols, ensuring compliance with health regulations and enhancing patient safety standards.
- Streamlined inventory management processes for dental supplies, reducing overhead costs through efficient resource allocation.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
CNA
CHI St. Alexius Health Medical
01.2023 - 05.2023
- Trained new CNAs on best practices in patient care techniques, fostering a culture of teamwork and support.
- Monitored vital signs and reported changes to nursing staff for timely interventions and improved patient outcomes.
- Assisted in implementing infection control protocols, ensuring compliance with hospital standards for safety and hygiene.
- Collaborated with multidisciplinary teams to develop personalized care plans that addressed patients' specific needs and preferences.
- Streamlined documentation processes by utilizing electronic health records efficiently, improving accuracy in patient data management.
- Led initiatives to enhance patient satisfaction by actively listening to concerns and addressing needs promptly.
- Mentored junior staff on effective communication strategies with patients and families, promoting trust and rapport-building skills.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA
Eventide Heartland Care Center
02.2017 - 02.2021
- Cared for an average of # patients per week with attention to patient health needs.
- Maintained detailed schedules and patient notes in line with policies and procedures.
Nurse
Territorial Social Center
02.2014 - 02.2017
- Cared for an average of 5-12 diverse patients per week ranging in age between 20-100.
- Helped patients with their basic needs, communication with healthcare provider teams, visitors, communication, and medications.
- Supported many doctors, nurses, and CNA colleagues per week.
Education
Nursing Program -
Northland Community And Technical College
ELS English program Level 9 - undefined
University Of North Dakota
01.2018
Associate Degree - Nursing
Berdichev Medical College
Skills
- Creative Problem Solving Organization Collaboration Communication Needs Assessments Confidentiality HIPPA Data & Record Management Detailed Note Taking Scheduling
- Fluent in 3 languages: English, Ukraine, Russian
Timeline
Telehealth Technician
Department of Veterans Affairs
10.2024 - Current
Dental Assistant
Northland Health Center
05.2023 - 10.2024
CNA
CHI St. Alexius Health Medical
01.2023 - 05.2023
CNA
Trinity Health Hospital
01.2021 - Current
CNA
Eventide Heartland Care Center
02.2017 - 02.2021
Nurse
Territorial Social Center
02.2014 - 02.2017
ELS English program Level 9 - undefined
University Of North Dakota
Associate Degree - Nursing
Berdichev Medical College
Nursing Program -
Northland Community And Technical College
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