Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Viktoriya Romayor

Glendale,AZ

Summary

Diligent patient care coordinator with years of expertise ensuring high-quality service and compassionate care for every patient

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Banner Healthcare
Gilbert, AZ
09.2024 - Current

Insurance verification New/Existing Patients

Schedule New/Existing Patients

In/Outbound calling

Seminar host

Pull Surgeon Reports (Gilbert/Phoenix)

Pull Seminar Reports

Create seminar list for Schedulers

Customer Service Representative

Pinnacle Pain and Spine Consultants
Scottsdale, AZ
08.2022 - 09.2024
  • Checking in and out patients
  • Calling new referrals
  • Scheduling new patients
  • Cash/Card collections
  • EMR Systems
  • Faxing/Scanning

Front Desk Receptionist

North Scottsdale Pediatrics
Scottsdale, AZ
01.2022 - 08.2022
  • Check in/out patients
  • Scheduling all new/existing patients
  • Eligibility
  • EMR Systems
  • Faxing/Scanning
  • Cash/Card payment Collections

Patient Service Specialist

Select Physical Therapy
Mesa, AZ
12.2020 - 01.2022
  • EMR Systems
  • Cash/Card Payments
  • Check Patients in
  • Verify Insurances
  • Billing for the clinic
  • Schedule new and existing patients
  • Sale any products provided for the patient

Cashier

Panda Restaurant Group
Mesa, AZ
03.2018 - 08.2018
  • Cashier
  • Bagged food
  • To go orders
  • Cleanings bathrooms & Dining tables

Education

High school diploma - undefined

Westwood High School
Mesa, AZ
05.2019

Skills

  • Proficiency in EMR systems
  • Insurance eligibility verification
  • Healthcare office experience
  • Customer service excellence
  • Problem-solving abilities
  • Strong interpersonal communication
  • Detail Oriented

Languages

English - Expert

Certification

Food Handler Certification

Timeline

Patient Care Coordinator

Banner Healthcare
09.2024 - Current

Customer Service Representative

Pinnacle Pain and Spine Consultants
08.2022 - 09.2024

Front Desk Receptionist

North Scottsdale Pediatrics
01.2022 - 08.2022

Patient Service Specialist

Select Physical Therapy
12.2020 - 01.2022

Cashier

Panda Restaurant Group
03.2018 - 08.2018

High school diploma - undefined

Westwood High School