Vilin Ng -castro
Henderson,NV
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Cheerful server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Food Server /model
La Neta Cocina Y Lounge
01.2021 - 10.2021
Responsable for providing exceptional customer service.take accurate and complete food and beverage.POS system knowledge
Table maintenance- set up , billing n payments processing. Upwelling n inform specials promotion’s ect…
Pool Cocktail Server
Flamingo Hotel-casino
02.2011 - 08.2017
Providing clients with high quality bottle services. Up sell everything from food, bottle services, and cabana rentals.Multitasking the ability to handle several tables.Efficient order taking.Outstanding Customer Service.
Cocktail Server/Mode
Wynn Hotel
05.2003 - 06.2017
Provide bottle services to top level executives and high level entertainers to bring in more revenue for the company. Menu knowledge to provided accurate recommendations to guests.
Food Server
PRIMEROSE
09.2017 - Current
Responsable to provide exceptional customer service and creating memorable dinning experience. Attentive and professional service to guest.
Posees extensive knowledge, Etiquette n wine pairing. Menu customization to acomódate dietary restrictions allergies ect.
Understanding wine, spirits ,cocktails n other beverages.
Exceptional table side manners.
Problem solver and very efficient!
Education
Community College
Community College Dr Las Vegas, NV 89146 United SSkills
- Quality Control
- Dining Area Maintenance
- Food Handling
- Supply Restocking
- Order Verification
- Relationship Building
- Menu Presentation
- POS System Operations
- Bar Terminology
- Cash Handling
- High-Volume Dining
- Suggestive Selling
- Professional Attitude
- Active Listening
- Table Bussing
- Menu Recommendations
- Hospitality Service Expertise
- Adaptable and Flexible
- Table Monitoring and Turnover
- Team Leadership
- Cool Under Pressure
- Hospitality Best Practices
- Decision-Making
- Food Safety Understanding
- Order Delivery Practices
- Warm and Friendly
Languages
Spanish
Professional Working
Italian
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food Server /model
La Neta Cocina Y Lounge
01.2021 - 10.2021
Food Server
PRIMEROSE
09.2017 - Current
Pool Cocktail Server
Flamingo Hotel-casino
02.2011 - 08.2017
Cocktail Server/Mode
Wynn Hotel
05.2003 - 06.2017
Community College
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